Imaging Patient Navigator & Scheduler

Memorial Healthcare; Owosso (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

Memorial Healthcare in Owosso, MI is seeking a Diagnostic Imaging Patient Specialist to greet patients, verify insurance, and schedule imaging exams. You will guide patients and providers through prep, coordinate with departments, and ensure accurate data entry in the hospital information system.

The role emphasizes patient-centered care, professional communication, and efficient patient flow in the Diagnostic Imaging department.

Qualifications

• High School Diploma or GED required.
• Experience in customer-facing roles preferred.
• Strong communication and data-entry skills required.

Responsibilities

• Screen patients for infectious diseases and verify PPE.
• Greet and register patients, schedule exams and verify insurance.
• Explain exam prep and orders to patients and providers.
• Enter exam orders into radiology information system and coordinate with departments.

Skills

Customer service

Communication

Data entry

Scheduling

Education

High School Diploma or GED

Tools

Hospital information system

Radiology Information System

Phone system

Job description

Memorial Healthcare in Owosso, MI is seeking a Diagnostic Imaging Patient Specialist to greet patients, verify insurance, and schedule imaging exams. You will guide patients and providers through prep, coordinate with departments, and ensure accurate data entry in the hospital information system.

The role emphasizes patient-centered care, professional communication, and efficient patient flow in the Diagnostic Imaging department.