Imaging Patient Assistant

Hugh Chatham Health, Inc.; High Point (NC); On-site; USD 26,000 - 39,000; Full time

Job summary

Advocate Health is seeking a radiology support staff member in High Point, NC. You will assist patients preparing for exams, coordinate with radiology staff, and maintain exam rooms and equipment to ensure smooth operations.

Responsibilities include scheduling, documenting observations, and collaborating with physicians and technologists. BLS and high school education are required; the role supports a weekend/evening schedule within a 30-hour week.

Qualifications

• IV insertion and venipuncture skills required.
• Excellent communication and customer service skills.
• Strong organizational skills with basic computer proficiency.
• Ability to follow directions and work independently with clinicians.
• Proficiency with standard computer applications and email.

Responsibilities

• Assists patients in preparation for exams, transports them between rooms and escorts visitors as needed.
• Uses radiology computer systems to generate requisitions, check schedules, and retrieve patient information.
• Prepares exam rooms and maintains equipment, including cleaning, stocking, and ordering supplies.
• Greets patients, answers routine requests, schedules appointments, and screens calls.
• Acts as liaison between ordering physician, radiologist, and technologist.
• Documents information and communicates observations to physicians and health-care team.
• Performs routine maintenance and quality checks on imaging equipment.
• Assists with MRI implant screening and documentation as needed.

Skills

IV insertion and venipuncture

Excellent communication

Customer service

Organizational skills

Computer proficiency

Education

GED or HSED or HS diploma

Job description

Schedule Details/Additional Information

Friday 4pm - 10pm, Saturday 9am - 9:30pm, Sunday 9am - 9:30pm

Department

36317 High Point Medical Center - CT

Status

Full time

Benefits Eligible

Yes

Hours Per Week

30

Schedule Details/Additional Information

Friday 4pm - 10pm, Saturday 9am - 9:30pm, Sunday 9am - 9:30pm

Pay Range

$18.85 - $28.30

Major Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Licensure, Registration, And/or Certification Required

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.

Education Required

Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.

Experience Required

No experience required

Knowledge, Skills & Abilities Required

• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.