Imaging Patient Assistant

Atrium Health; Concord (NC); On-site; USD 26,000 - 39,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health, in the Imaging department, is seeking an Imaging Patient Assistant to support patient transport, exam room prep, and clerical tasks. You will also manage PACS, assist with film and image handling, and help ensure smooth patient flow during procedures.

The role may involve front desk responsibilities; PRN coverage, with hours 7a-7p, and no prior experience required. Benefits and growth opportunities are highlighted by the employer.

Qualifications

• Competent in IV insertion and venipuncture.
• Excellent communication with patients, staff and physicians.
• Strong customer service and organizational skills.
• Intermediate computer skills with common hospital systems and email.
• Ability to follow directions and work with technologists, physicians and patients.

Responsibilities

• Assist patients in exam preparation and provide basic procedural instructions.
• Transport patients between exam rooms/departments and escort family members as needed.
• Use radiology systems to generate requisitions, check schedules and obtain patient data.
• Prepare exam rooms, stock supplies, and maintain equipment per department needs.
• Greet patients and respond to information requests; screen calls and schedule appointments.
• Act as liaison between ordering physician, radiologist and technologist.
• Provide radiology reports/images to staff, physicians or patients upon request.
• Document information and communicate observations to physicians and health care team.
• Perform routine maintenance and quality monitoring of imaging equipment.
• Assist with MRI implant screening and documentation as required.

Job description

Department

36302 Regional Non Enterprise Corporate - Radiology Support

Status

Part time

Benefits Eligible

No

Hours Per Week

0

Schedule Details/Additional Information

PRN as needed for PTO Coverage, workload, weekend rotation etc. 1 major and 1 minor holiday required as well. Must be able to work during the hours of 7a-7p.

Pay Range

$18.85 - $28.30

Major Responsibilities

Assistspatient in preparation for exam,provides basic instruction to patientsregardingroutine procedures, transports patientsbetween exam rooms/departments and escorts patients, families, and visitors if department needsrequire. Usesradiology computer systems to generate requisitions, check schedules, and obtain pertinent patient informationas needed. Organizesand prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, andmaintainingequipment, based on departmentneed. Greets patients and visitors and responds to routine requests for information,reportsor film loans. Promptlyanswers telephone,screenscalls, schedules patient appointments, and takes messages, if department needsrequire. Acts as a liaison between ordering physician, radiologist, and technologist. Provides radiology reports and/or radiographic images to staff, physicians,patientsand/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation. Documents requested information and promptlycommunicatesobservations, concerns, and needs of the patient with physicians and other members of the health care team. Completes routine maintenance and quality monitoring of imaging equipment using appropriatetechniquewhen cleaning,sterilizingand caring for instruments and otherequipment, based on departmentneed. Assistswith the screening and documentation of MRI implants based on departmentneed. Must be able todemonstrateknowledge and skills necessary to provide careappropriate tothe age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Licensure, Registration, And/or Certification Required

N/A

Education Required

Certificate of General Educational Development (GED)or

High School Equivalency Diploma (HSED), or

High School Graduate.

Experience Required

No experience required

Knowledge, Skills & Abilities Required

Competent in IV insertion and venipuncture, based on departmentneed. Excellent communication skills including the ability to effectively communicate with a variety of patients,staffand physicians. Excellent customer service and organizational skills. Intermediate computer skills including experience in using computer applications/systems and electronic mail. Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

Physical Requirements And Working Conditions

Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.

Must Be Able To

• lift upto 50 lbs. from floor to waist.
• lift upto 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distanceif department needsrequire.
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person presentifdepartmentneeds require.

Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.

May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must bewornas necessary.

Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Imaging Patient Assistant supports the Imaging department with patient transport, preparation of exam rooms prior to, during and following imaging procedures, and/or through performing clerical, film, and picture archiving and communication system (PACS) management support functions. This role may also perform front desk responsibilities if department needs require.