Imaging Library Assistant - Everett, WA

UnitedHealth Group; Everett (WA); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Equity stock purchase program

Job summary

UnitedHealth Group's OptumCare unit seeks an Imaging Records Clerk in Everett, WA to manage patient imaging requests and ensure timely HIPAA-compliant handling. Responsibilities include loading images to PACS, burning CDs, and interfacing with EPIC for release of information and continuity of care.

The role emphasizes accuracy, customer service, and teamwork within Radiology, with access to a comprehensive benefits package and 401k. Prior EPIC/PACS experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent spelling, grammar and punctuation for patient information.
• Ability to multi-task and prioritize workload.
• Demonstrated ability to maintain efficient workflow in Data Management areas of Radiology.
• Strong customer service skills and ability to interact with patients, staff and the public.
• Comfort with general computer use and imaging equipment (CD burning, scanning, faxing).
• Ability to follow written and oral instructions clearly.

Responsibilities

• Fulfills imaging records requests for patients, external facilities and HIM Legal desk.
• Prepares imaging records for pickup, mail, or electronic transfer, and fax reports as requested.
• Pushes and receives images electronically to/from external facilities via PACS.
• Prepares Release of Information forms for CD pickups.
• Enters Release into Epic for image/report requests.
• Loads images from CDs and digitizes analog film to TEC patient record in PACS.
• Enters prior mammography data into mammography reporting system.
• Maintains storage of pediatric films and coordinates with PACS/RIS staff for addendums.
• Adheres to HIPAA and maintains patient confidentiality.

Skills

Typing accuracy

Multi-tasking

Customer service

Computer literacy

Education

High school diploma

Tools

EPIC

PACS

Radiology information systems

CD burners

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Maintains imaging records of Everett Clinic patients. Under general supervision, responsible for Management of imaging requests from patients and external facilities. Includes burning images to CDs, faxing reports, loading of external images to PACS, pushing images electronically via PACS to approved external facilities, scanning reports and digitizing film. Provides accurate and timely image management, and assists the Radiology Department and technical staff as assigned.

Primary Responsibilities:

• Fulfills imaging records requests for patients, external facilities, and HIM Legal desk
• Prepares imaging records for patient or courier pick-up, outgoing mail, electronic transfer, and faxes reports as requested in accordance with our Release of Medical Information policy AD-127
• Pushes and receives/uploads images electronically to/from approved external facilities via PACS
• Prepares Release of Information form to accompany CD's prepared for patient pick up
• Enters Release into Epic for all patient and continuation of care images and/or report requests
• Loads images from CD's and digitizes analog film from external facilities to TEC patient record in PACS, returns or properly disposes of records as instructed
• Enters prior mammography data into mammography reporting system
• Maintains storage of pediatric films. Coordinates with PACS/RIS Specialists to request addendums upon upload of comparison images
• Observes HIPAA guidelines to maintain patient confidentiality. Sorts and delivers mail and faxes to appropriate people
• Participates in professional development activities and attends meeting as required
• Ensures accuracy and timeliness of patient image handling
• Courteous and professional when responding to large volume of requests for assistance or service in an orderly and timely fashion
• Ensures confidentiality of patient information
• Understands and maintains day to day workflow, communicates within the department, while remaining flexible and able to adapt to changing needs and priorities
• Reports to work as scheduled and on time per clinic policy
• Responsible for equipment troubleshooting and initiates service calls

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school graduate or equivalent
• Proven knowledge of grammar, spelling and punctuation for typing patient information
• Ability to multi-task and prioritize workload
• Demonstrated ability to maintain efficient workflow throughout Data Management areas of Radiology.
• Ability to establish and maintain effective working relationships with patients, staff, and the public, adept at customer service
• Demonstrated skills in general computer use, Bar Code Readers, Copy machines, Fax machines, Printers, Digitizers, CD Burners, Radiology Information Systems, and Electronic Imaging systems
• Ability to speak clear and concise, read, understand and follow oral and written instruction

Preferred Qualifications:

• 1+ years of work experience in a clinic or hospital
• Medical terminology experience
• Experience working with an electronic health record (EPIC)
• Experience working with radiology information systems
• Epic experience
• Knowledge of Radiology information system
• Proven understanding of multi-specialty modality anatomy (i.e. CT, US, MR, NM, Mammography, and plain films) recognizes anatomy and image orientation
• Proven understanding of medical terminology as it relates to Radiology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable,

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.