Under general supervision, performs patient preparations and screening processes. This position also serves as a transporter for the department.
Core Competencies
- Escorts patients within the department and to other departments as required.
- Assists in answering telephone and answering questions.
- Uses two identifiers prior to working with patient.
- Prepares patients paperwork for examinations and expedites patient through out based on patient’s schedule and/or patient’s need.
- Prepares patients for their exam (ie, assists patients in changing into gowns, verifying patient history data, escorts patient to exam room).
- Practices universal precautions.
- Operates hospital computer system for the input and retrieval of information. (Cerner and PACS)
- Assists in ordering and stocking department supplies.
- Understands his/her role in maintaining medication security to authorized personnel only.
- Participates in hospital performance improvement activities (BPI projects, task forces, etc) when requested.
- Provides services in own job category to all age groups.
Department Specific Competencies
- Transports patients to and from the department using appropriate body mechanics and safety precautions.
- Records and routes messages as indicated accurately.
- Functions actively with a constant awareness of safety issues. Immediately corrects and reports any unsafe conditions found.
- Answers telephone calls courteously within 4 rings, identifies self and department, ascertains needs and routes/communicates to the appropriate person.
- Identifies and sets priority for completion of daily tasks appropriately.
- Approves assigned time card cluster on a bi-weekly basis.
- Assists patients from reception area.
- Ensures patient comfort and confidentiality at all times.
- Greets customers promptly and assures they are taken care of in a timely manner.
- Checks frequently for accurate information, and follows through on inefficient documentation.
- Checks incoming faxes and route to appropriate personnel throughout the day.
Education
Degree Program
N/A N/A
N/A N/A
Additional Information
High School Diploma, GED or Higher Education
Experience
Number of Years Experience Type of Experience
N/A
Additional Information
Ability to follow written and oral instructions. Ability to work with public, patients, other departments and medical staff. Working with minimal supervision and direction.
License / Certification Requirements
CPR certification
Compensation Range:
$25.00 - 28.38 / Hour