IMAGING ASSISTANT

Independence Health System; Irwin (Westmoreland County); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Independence Health System is seeking an Imaging Aide to support clerical tasks and frontline customer service in the imaging department. You will assist patients, coordinate with physicians, and help with HIS/RIS/PACS systems to ensure smooth workflow.

Typical duties include handling release forms, sending imaging results, and ensuring proper communications across departments while maintaining a clean, organized workstation and assisting during downtime procedures.

Qualifications

• High School Diploma, GED, or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.

Responsibilities

• Greet and assist all customers.
• Provide direction to customers when needed.
• Answer the telephone using proper etiquette.
• Assist with distribution of patient preps and screenings.
• Place courtesy calls to patients when needed.
• Prepare all correspondence for physician offices and other institutions.
• Prepare and obtain necessary release forms.
• Burn DVDs or send images electronically when applicable.
• Fax or mail reports when appropriate.
• Assist physicians and staff with HIS/RIS/PACS systems.
• Communicate STAT results to physician offices per guidelines.
• Facilitate internal communication with various departments.
• Deliver and retrieve requests from technologist/radiologist offices and work areas.
• Deliver imaging department mail.
• Direct calls to appropriate locations.
• Maintain workstation in good condition.
• Ensure adequate office supplies are stocked.
• Report malfunctions to supervisor.
• Implement downtime procedures as needed.
• Assist in rescheduling patients during equipment downtime.
• Assist in patient care functions.
• Escort patients to/from x-ray/scan rooms.
• Assist technologist in moving patients between modalities/offices.
• Attend to patient and family comfort needs.
• Obtain medical history related to the testing being performed.
• Complete studies in RIS when needed.
• Assist in preparing exam/sub waiting room.
• Stock linen when needed.
• Attend department meetings or review minutes.

Skills

Leadership

Organizational skills

Communication

Legal knowledge in nursing

Computer basics

Education

High school diploma

Job description

• Initiates established downtime procedures during HIS/RIS and PACS downtime.

Job Summary/Overall Objectives

The Imaging Aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging dept.

Essential Job Functions

• Greeting and assisting all customers.
• Provides direction to customers when needed.
• Answers the telephone using proper telephone etiquette.
• Assists with distribution of patient preps and screenings.
• Places courtesy calls to patients when needed.
• Prepares all correspondence for physician offices and other institutions.
• Prepares and obtains necessary release forms.
• Burns DVD’s/Sends images electronically when applicable.
• Faxes/mails reports when appropriate.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Communicates STAT results to physician offices following department guidelines.
• Facilitates internal communication with various departments.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Maintains workstation in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Implements downtime procedures when necessary.
• Assists in rescheduling of patients during equipment downtime.
• Initiates established downtime procedures during HIS/RIS and PACS downtime.
• Assists in patient care functions.
• Escorts patients to and from x-ray/scan rooms.
• Assists technologist in moving patient to and from various modalities/offices.
• Tends to patient and family comfort needs.
• Obtains medical history related to the testing being performed
• Complete studies in RIS when needed
• Assists in the preparation of exam/sub waiting room.
• Stocks linen when needed.
• Attends department meetings or reviews meeting minutes.
• Other duties as assigned.

Required Qualifications/Experience

Competency and Experience (Knowledge, Skills, and Abilities)

• High School Diploma, GED, or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Basic working knowledge of computers and office equipment

Preferred Qualifications/Experience

• Previous experience in healthcare setting.

License, Certification & Clearances

• Act 33 Clearance
• Act 34-PA Criminal Record Check from the PA State Police system
• Act 73- FBI Clearance

Supervisory Responsibilities

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

X

Extreme Cold

X

Heights

X

Confined Spaces

X

Extreme Noise(>85dB)

X

Mechanical Hazards

X

Use of Vibrating Tools

X

Operates Vehicle (company)

X

Operates Heavy Equipment

X

Use of Lifting/Transfer Devices

X

Rotates All Shifts

X

8 Hours Shifts

X

10-12 Hours Shifts

X

On-Call

X

Overtime(+8/hrs/shift; 40/hr/wk)

X

Travel Between Sites

X

Direct Patient Care

X

Respirator Protective Equipment

X

Eye Protection

X

Head Protection (hard hat)

X

Hearing Protection

X

Hand Protection

X

Feet, Toe Protection

X

Body Protection

X

Latex Exposure

X

Solvent Exposure

X

Paint (direct use) Exposure

X

Dust (sanding) Exposure

X

Ethylene Oxide Exposure

X

Cytotoxic (Chemo) Exposure

X

Blood/Body Fluid Exposure

X

Chemicals (direct use) Exposure

X

Mist Exposure

X

Wax Stripper (direct use)

X

Non-Ionizing Radiation Exposure

X

Ionizing Radiation Exposure

X

Laser Exposure

X

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

X

Sitting

X

Walking

X

Climbing Stairs

X

Climbing Ladders

X

Standing

X

Kneeling

X

Squatting (Crouching)

X

Twisting/Turning

X

Keyboard/Computer Operation

X

Gross Grasp

X

Fine Finger Manipulation

X

Hand/Arm Coordination

X

Pushing/Pulling(lbs. of force)

X

Carry

X

Transfer/Push/Pull Patients

X

Seeing Near w/Acuity

X

Feeling (Sensation)

X

Color Vision

X

Hearing Clearly

X

Pulling/Pushing Objects Overhead

X

Reaching Above Shoulder Level

X

Reaching Forward

X

Lifting Floor to Knuckle

X

Lifting Seat Pan to Knuckle

X

Lifting Knuckle to Shoulder

X

Lifting Shoulder to Overhead

X

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.