Illustrator & Client Experience Coach

Egreenservices; Carmel (IN); On-site; USD 75,000 - 104,000; Full time

Job summary

Media Excellence Group in Carmel, IN is seeking a mid-level Illustrator to advance momentum across client projects. You will coach newer teammates, carry general knowledge, and ensure high-quality customer interactions.

The role emphasizes ownership, growth with mentorship, and flexible hours, with a compensation range of $75,000 to $104,000 annually. Start strong and grow in a supportive environment.

Qualifications

• Listening that makes others feel heard
• 3+ years delegating in general settings
• Hands-on customer service with collaboration
• Calm under changing client scope in Carmel, IN

Responsibilities

• Coach newer mid-level teammates through their first messy general project
• Carry general knowledge not in any wiki yet
• Sense when a Carmel relationship needs a call, not an email
• Keep analytical handoffs warm so Carmel partners never feel dropped
• Ensure compliance with company policies and IN regulations
• Guard the Media Excellence Group customer experience through every Persuasion change
• Keep skills current through ongoing training and self-directed learning
• Identify gaps in procedures and recommend fixes

Job description

Media Excellence Group in Carmel, IN is seeking a mid-level Illustrator to advance momentum across client projects. You will coach newer teammates, carry general knowledge, and ensure high-quality customer interactions.

The role emphasizes ownership, growth with mentorship, and flexible hours, with a compensation range of $75,000 to $104,000 annually. Start strong and grow in a supportive environment.