IG Quality Assurance Engineer (auto)

WFP; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

World Food Programme ищет Lead QA Engineer для руководства стратегией тестирования и обеспечении качества во всей экосистеме IG tech. Ваша роль охватит проверку межсистемных потоков, анализ рисков и руководство командой тестирования по нескольким платформам, включая Salesforce и Marketing Cloud.

Требуется опыт работы в многофункциональных проектах, знание английского, а также способность работать удалённо и координировать действия с партнерами.

Qualifications

• Университетское образование в области информатики, ИТ или эквивалентный опыт.
• Минимум 5 лет опыта в QA, системном тестировании или платформенной инженерии.
• Предпочтение кандидатам с опытом в CRM, платформах маркетинга, API и пайплайнах данных.
• Опыт проектирования и выполнения структурированного тестирования в нескольких системах.
• Знание того, как изменения влияют на взаимосвязанные системы; способность анализировать корневые причины.
• Опыт работы в гибкой/agile среде с несколькими параллельными потоками работ.

Responsibilities

• Разработка и внедрение стратегий QA на уровне системы для платформ IG fundraising, охватывая GoDonate, Salesforce и данные.
• Руководство тестированием end‑to‑end и готовностью к релизу, сбор доказательств и проведение обзоров.
• Проверка интеграций и потоков данных между системами, выявление регрессионных рисков.
• Разработка и поддержка тест‑наборов, шаблонов и документации для аудита и релиз‑gate.
• Менторство младшей QA‑команды и развитие автоматизации и инструментов тестирования.
• Выявление системных рисков и совместная работа с архитектурой и командами Deliver.
• Сотрудничество с бизнес‑партнёрами для обеспечения качества на уровне всего стека.

Skills

QA опыт

End‑to‑end тестирование

Automation тестирование

Agile

Salesforce

Marketing Cloud

APIs

Data pipelines

Data warehouses

Документация

Кросс‑функциональная работа

Education

Степень в CS/SE

Tools

Salesforce

CI/CD‑инструменты

Job description

Описание:

DEADLINE FOR APPLICATIONS 29 October 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

Задачи:

• 1. System‑Level QA Strategy & Standards Own the definition, evolution, and implementation of system‑level QA standards across the entire IG fundraising platform, ensuring coherence across GoDonate, Salesforce, integrations, data pipelines, and external vendor systems. Define and maintain what “safe to release” means for multi‑platform changes, including required test coverage, regression depth, validation gates, and acceptance evidence. Establish cross‑system regression testing strategy, including high‑risk change protocols and standards for test coverage.
• 2. Cross‑Platform Testing & Release Readiness Lead end‑to‑end validation for cross‑system flows (e.g., donation → Salesforce → data warehouse → reporting), ensuring correctness across all layers of the ecosystem. Conduct structured release readiness reviews, consolidating evidence from functional, integration, regression, and data validation tests. Provide independent, evidence‑based recommendations on release safety, escalating systemic risks to the Strategic Delivery Hub when required.
• 3. Integration & Data Flow Quality Partner with Integration Engineer and Data Engineer to verify that pipelines, APIs, automations, attribution inputs, and cross‑platform synchronisation behave as intended in both test and production‑like environments. Validate that changes in one system do not create regressions in adjacent donor, operational, or reporting flows. Lead root‑cause analysis for complex, multi‑system defects and ensure systemic fixes are prioritised appropriately.
• 4. Test Execution, Evidence & Documentation Design, maintain, and execute detailed test suites across platforms—including functional, integration, regression, negative path, and data validation tests. Produce structured, traceable test evidence required for release gating and auditability. Define reusable testing patterns, templates, and documentation standards to uplift QA maturity across all spokes.
• 5. Capability Leadership & Mentoring Guide and mentor the emerging Junior QA function (currently focused on GoDonate), ensuring that targeted regression and defect validation activities are carried out effectively and in alignment with system‑wide QA strategy. Uplift broader QA capability by contributing to improvements in automation strategy, documentation, tooling, and test environment usage. Embed QA best practices into workstreams and foster consistent quality culture across IG Tech & Ops and vendor partners.
• 6. Risk Identification, Monitoring & Escalation Identify systemic failure modes and recurring defect patterns, feeding insights back into architectural, delivery, and product decisions. Escalate unresolved platform‑level risks to the Strategic Delivery Hub, ensuring visibility and decision‑making support for cross‑initiative issues. Help prevent QA fragmentation or siloing within product areas by maintaining a unified, platform‑wide approach.
• 7. Collaboration & Alignment with Strategic Delivery Hub Work closely with Technical Architecture, Fundraising Architecture, Product, and Delivery roles to ensure test planning is consistent with architectural constraints and delivery sequencing. Contribute QA inputs into validation gates, structural decisions, and sequencing discussions. Support decision‑making with evidence derived from structured testing, systemic risk analysis, and cross‑platform validation results.
• 8. Other Perform other quality‑related duties as required to support the evolution, reliability, and scalability of the Individual Giving technology ecosystem.

Требования:

University degree in Computer Science, Software Engineering, Information Systems, STEM discipline, or equivalent practical experience. Minimum 5 years of professional experience in quality assurance, system testing, technical delivery, or platform engineering within complex technology environments. Preference will be given to candidates with experience working across integrated multi‑platform ecosystems involving CRM, payments, marketing platforms, APIs, data flows or operational systems. Experience designing and executing structured testing across multiple systems, including integration testing, regression testing, end‑to‑end validation and release readiness. Strong understanding of how changes propagate across interconnected systems including impact on operational, donor‑facing and reporting. Experience working with modern web applications, APIs, data pipelines and cloud platforms. Experience working with testing tools, automation and release processes. Strong analytical and troubleshooting skills, including the ability to investigate complex multi‑system defects and interactions, and identify systemic failure patterns and root causes. Experience working in agile and iterative delivery environments involving multiple parallel workstreams and conflicting and changing priorities. Ability to balance delivery pragmatism with appropriate discipline releases and management of risk. Strong collaboration and communication skills, particularly the ability to work across technical, operational, non‑technical and cross cultural stakeholders. Structured and methodical, with good organisational and documentation skills. Flexible and adaptable, with the ability to work across evolving technologies, platforms, delivery models and project streams. Familiarity with Salesforce, Marketing Cloud, payment platforms, data warehouses, and fundraising technologies would be advantageous. Languages Excellent written and spoken English is required Knowledge of another official UN language would be plus. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Условия:

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

POSITION TITLE:

Individual Giving Lead Quality Assurance Engineer

TYPE OF CONTRACT:

Regular Consultant

ORG UNIT:

Private Sector Partnerships (PSP)

DUTY STATION:

Remote

DURATION:

11 months

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children, women and men get the nutritious food they need to lead healthy, dignified lives. Each year, WFP assists 90 million people in 83 countries. Every day, some 5,600 WFP-chartered trucks are on the road, 92 planes are in the air and 20 ships are at sea. These numbers speak to WFP’s unparalleled reputation as an emergency responder, one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long‑term development programmes aimed at boosting food security, local economies, education, employment and gender equality. While hunger and malnutrition are the world’s largest solvable issues, the needs are still immense and growing.