Identity Product Designer — Secure Access & Trust

AI Chopping Block; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI, headquartered in San Francisco, is seeking a senior designer to lead the identity experiences across our consumer and enterprise products. You’ll shape how users understand access, permissions, and trust as AI systems act on behalf of people and organizations.

You’ll translate complex policies into clear interactions, partner across product, engineering, security, privacy, and design, and help OpenAI scale secure identity at scale.

Qualifications

• Strong systems thinking to manage complex identity states and policies.
• Experience turning technical concepts into clear user experiences.
• Proficient in UX/UI design with focus on security and usability.
• Ability to collaborate with product, engineering, security, privacy, and design teams.

Responsibilities

• Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products.
• Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation.
• Define mental models and interaction patterns for human-to-agent and agent-to-agent identity, authorization, and trust.
• Help users understand what people, systems, and agents can access or do on their behalf.
• Design security checks and confirmation flows that protect sensitive actions while minimizing unnecessary friction.
• Partner closely with product management, engineering, security, privacy, and design peers to shape strategy, roadmap, and execution.
• Navigate complex roles, policies, dependencies, and product states to create systems that remain coherent as they scale.
• Contribute to and evolve the design systems and patterns used across OpenAI’s identity experiences.

Skills

Systems thinking

UX/UI design

Identity/Access design

Policy interpretation

Cross-functional collaboration

Job description

OpenAI, headquartered in San Francisco, is seeking a senior designer to lead the identity experiences across our consumer and enterprise products. You’ll shape how users understand access, permissions, and trust as AI systems act on behalf of people and organizations.

You’ll translate complex policies into clear interactions, partner across product, engineering, security, privacy, and design, and help OpenAI scale secure identity at scale.