Identity & Access Management (IAM) Engineer, Lead

Toyota North America; Plano (TX); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Health care and wellness plans

Team Member Vehicle Purchase Discount

401(k) with company match

Paid holidays and PTO

Job summary

Toyota North America is seeking an experienced Lead Identity and Access Management Operations Engineer to join our Information Security team. You will own IAM operations for SailPoint IIQ, IdentityIQ, ISC, and CIAM platforms such as ForgeRock, Okta CIAM, or Auth0, while mentoring engineers and collaborating across teams.

You will drive secure, compliant identity operations, lead incident response, and help implement evolving IAM solutions for a large enterprise.

Qualifications

• 7+ years of hands-on IAM experience with SailPoint IIQ and CIAM
• Expert in CIAM capabilities incl. registration, authentication, SSO, MFA and profile management
• Experience with CIAM platforms (Okta/Auth0/ForgeRock) and integration with AD/HR systems

Responsibilities

• Operate and enhance SailPoint IIQ, Identity IQ, ISC, and CIAM platforms with advanced troubleshooting
• Collaborate with Governance, Incident Response, Engineering and Compliance teams for policy alignment (SOX, GDPR, PCI-DSS)
• Lead IAM incident efforts and provide expert guidance and resolution
• Maintain IIQ rules, onboarding configurations, and provisioning policies
• Support IIQ certifications, campaigns, monitoring and remediation
• Mentor junior IAM engineers and drive continuous IAM improvements

Skills

IAM Expertise

SailPoint IIQ

ISC CIAM

ForgeRock

Okta

Auth0

Leadership/Mentoring

CIAM integration

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

ServiceNow

REST APIs

BeanShell/ scripting

Job description

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM, OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who We Are Looking For

Toyota Financial Services (TFS) is seeking an experienced Lead Identity and Access Management (IAM) Operations Engineer to join our Information Security team at Toyota Financial Services. The ideal candidate will be a subject matter expert in both SailPoint Identity IQ (IIQ) / Identity Security Cloud (ISC) and Customer Identity and Access Management (CIAM) platforms, including solutions such as ForgeRock, Okta Customer Identity, or Auth0.This role requires a technical expert who can drive IAM operations, mentor junior engineers, and collaborate across teams to ensure secure, complaint, and efficient identity Operations.

What You’ll Be Doing

Manage the operation, support, and continuous enhancement of SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), and CIAM platforms (ForgeRock, Okta Customer Identity, Auth0), including advanced L3 troubleshooting and platform administration.

• Collaborate closely with Governance, Incident Response, Engineering, and Compliance teams to align IAM operations with organizational policies and regulatory requirements (SOX, GDPR, PCI-DSS).
• Operate and support Okta/Auth0 CIAM platforms as secondary responsibilities, ensuring secure and scalable customer identity solutions.
• Lead technical efforts during identity-related security incidents, providing expert guidance and resolution.
• Maintain and support IIQ Rules (e.g., Before/After Provisioning Rules, Correlation Rules, Custom Workflows).
• Maintain IIQ application onboarding configurations, including schema updates, attribute mappings, and provisioning policies.
• Support IIQ Certifications, including campaign setup, execution, monitoring, and remediation.
• Mentor and coach junior IAM engineers, fostering knowledge sharing and skill development within the team.
• Drive continuous improvement initiatives by staying current with IAM trends, emerging technologies, and best practices.
• Support integration and operational readiness of other IAM tools and PAM solutions as needed.
• Ensure IAM processes and solutions meet audit readiness and compliance standards.

What You Bring

• 7+ years of hands‑on experience in Identity and Access Management, with expert‑level proficiency in SailPoint IdentityIQ (IIQ) and ISC Customer Identity and Access Management (CIAM) platforms such as ForgeRock, Okta Customer Identity, and Auth0.
• Deep expertise in identity lifecycle management, including joiner/mover/leaver workflows, access certification, policy automation, Connector configuration and troubleshooting (AD, HR systems, SaaS apps) and HR system integration within SailPoint.
• Strong experience designing, implementing, and supporting CIAM capabilities, including customer registration, authentication, authorization, federation, SSO, MFA, account recovery, and customer profile management.
• Strong understanding of compliance frameworks (SOX, GDPR, PCI-DSS) and experience aligning IAM operations with audit requirements.
• Experience with ITIL, Lean, and Agile methodologies and tools (Jira, Confluence, ServiceNow).
• Experience with migration between IIQ and ISC or hybrid coexistence models (a major plus).
• Experience with SailPoint REST APIs for automation and operational tooling.
• Ability to write or troubleshoot Bean Shell (IIQ) and JSON‑based rules (ISC).
• Familiarity with SailPoint plugin management, including installation, configuration, and troubleshooting.
• Experience with custom connector troubleshooting, including schema discovery and provisioning logic.
• Understanding of Identity Governance concepts, such as SoD policies, risk scoring, and access modeling.
• Familiar with CIAM platforms such as Okta and Auth0, with experience designing and managing customer identity solutions is a plus.
• Proficient in identity and access protocols including SAML, OAuth2, OIDC, and WebAuthN.
• Proven ability to mentor and lead technical teams in complex IAM environments.

Added bonus if you have

• Bachelor’s degree in computer science, Information Security, or related field.
• IAM certifications such as SailPoint, ISC2 SSCP, CISSP Associate, or equivalent.
• Experience integrating IAM solutions with cloud platforms like AWS or Azure.

What We’ll Bring

During your interview process, our team can fill you in on all the details of our industry‑leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.