Identity & Access Management Analyst

Rockland Trust; Plymouth (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) and DC retirement plan

Tuition assistance

Award-winning wellness program

Job summary

Rockland Trust in Plymouth, MA, is looking for an IAM Analyst to enhance its access governance program. You will analyze workflows, lead access reviews, and investigate access-related incidents while partnering with IT and business units.

The ideal candidate has a Bachelor’s degree and over 5 years of experience in IAM or IT security, strong communication skills and troubleshooting capabilities, and familiarity with IAM platforms. Rockland Trust offers a collaborative culture and a generous benefits package.

Qualifications

• Minimum of 5+ years of experience in IAM, IT security, or related roles.
• Strong understanding of access governance, RBAC, and least privilege principles.
• Experience handling audits, risk assessments, and compliance requirements.

Responsibilities

• Analyze and improve access provisioning workflows to enhance efficiency.
• Lead user access reviews, including issue resolution.
• Investigate and remediate access-related incidents.

Skills

Access governance

Role-based access controls (RBAC)

Communication skills

Troubleshooting complex access issues

Education

Bachelor's degree in Computer Science, Information Security, or related field

Tools

IAM platforms (e.g., SailPoint, Okta, Saviynt)

PowerShell

Ticketing systems

Job description

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our longstanding philosophy—Where Each Relationship Matters—guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values‑driven culture that encourages professional growth, innovation, and work‑life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long‑term careers.

Position

Identity & Access Management (IAM) Analyst to support and enhance the Bank's access governance program. This role builds upon foundational IAM responsibilities, with increased ownership in access design, process improvement, and risk mitigation initiatives.

Key Responsibilities

• Perform all responsibilities of the IAM Analyst role with increased autonomy and complexity.
• Analyze and improve access provisioning workflows to enhance efficiency and reduce risk.
• Lead and coordinate user access reviews, including issue resolution and escalation management.
• Investigate and remediate access‑related incidents, including inappropriate access and segregation of duties (SoD) conflicts.
• Partner with business units and IT teams to design and implement role‑based access controls (RBAC).
• Support and help optimize IAM tools, including automation of provisioning and certification processes.
• Contribute to the development and maintenance of IAM policies, standards, and procedures.
• Serve as a primary point of contact for auditors during internal and external audits.
• Deliver IAM metrics, audit evidence packages, and compliance documentation supporting SOX.
• Provide mentorship and guidance to junior team members.
• Participate in IAM‑related projects, including system implementations and integrations.
• Recommend and implement process improvements to strengthen access governance and compliance.

Requirements

• Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience/certification).
• Minimum of 5+ years of experience in IAM, IT security, or related roles.
• Strong understanding of access governance, RBAC, and least privilege principles.
• Experience handling audits, risk assessments, and compliance requirements.
• Ability to troubleshoot complex access issues across multiple systems.
• Strong communication skills with the ability to interact with technical and non‑technical stakeholders.
• Experience with ticketing systems and IAM workflows.

Preferred Qualifications

• Hands‑on experience with IAM platforms (e.g., SailPoint, Okta, Saviynt, or similar).
• Experience with scripting or automation (e.g., PowerShell).
• Familiarity with regulatory frameworks (e.g., SOX, FFIEC).
• Relevant certifications (e.g., Security+, CISSP, or IAM‑specific certifications).

Benefits & Culture

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall wellbeing. Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day‑care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more!

At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay Transparency

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.

Accessibility & Accommodations

We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.