IDD Crisis Case Manager — Stabilization & Community Support

NorthKey Community Care; Covington (VA); On-site; USD 37,814 - 46,217; Full time

Benefits offered by this job

Salary $42,016 per year

12% contingency bonus

PTO up to 16 days first year

10 paid holidays

Health, vision, dental insurance

HSA employer match up to $1000

401(k) with employer match

Professional development

Job summary

NorthKey Community Care is seeking a full-time Case Manager for its Intellectual and Development Disabilities (IDD) Crisis Program to monitor crisis support services and facilitate stabilization of crises for clients with IDD. A bachelor’s degree in a human services field is required, and at least one year of IDD experience is required.

The role involves collaborating with the crisis team to develop a mobile response system, coordinating plans of care with families and guardians, and ensuring

Qualifications

• Bachelor’s degree in an acceptable human services or behavioral health field of study from an accredited school is required.
• At least one year of experience working in community-based intellectual and developmental disabilities (IDD) services.
• Excellent written and verbal communication skills.
• A valid driver’s license and the ability to operate a motor vehicle.

Responsibilities

• Collaborate with IDD Crisis Services Team Leader to monitor crisis support services, including crisis responders.
• Utilize person-centered planning techniques to facilitate prevention and stabilization of crisis situations for clients with intellectual and developmental disabilities.
• Involve the family, guardian, and providers in planning by reviewing and coordinating the plan of care with them when appropriate and with the client’s consent.
• Identify and implement appropriate long-term supports and services, including residential placement for IDD individuals as needed.
• Collaborate with IDD Crisis Services Team Leader to develop a mobile crisis response system for IDD individuals.
• Assist in identifying, training, and monitoring responders to ensure appropriate emergency response and crisis stabilization.
• Develop ongoing crisis resources within the local community to meet the immediate and ongoing needs of individuals.
• Complete all necessary documentation and reports.
• Collaborate with IDD Crisis Team to provide relevant staff training relating to crisis prevention and response, person-centered planning, and positive behavioral supports within the inter-agency training coalition.
• Provide outreach to community partners to educate and to enhance crisis prevention and response services within the region.
• Ensure availability for crisis intervention/emergency referrals, as well as scheduled on-call hours.
• Maintain HIPAA compliance and appropriate client confidentiality.

Skills

Communication skills

Driver's license

Education

Bachelor's degree in human services/behavioral health

Job description

NorthKey Community Care is seeking a full-time Case Manager for its Intellectual and Development Disabilities (IDD) Crisis Program to monitor crisis support services and facilitate stabilization of crises for clients with IDD. A bachelor’s degree in a human services field is required, and at least one year of IDD experience is required.

The role involves collaborating with the crisis team to develop a mobile response system, coordinating plans of care with families and guardians, and ensuring