IDB. Internship in Knowledge Management and Case Analysis for the IDB Grievance Protocol

Inter-American Development Bank; Washington (District of Columbia); On-site; USD 20,000 - 29,000; Full time

Job summary

The Inter-American Development Bank is seeking a graduate student to join the Knowledge Management and Case Analysis team for the IDB Grievance Protocol. This paid internship runs during the 2027 winter program based in Washington, DC, offering exposure to environmental and social sustainability, stakeholder engagement, and institutional learning.

You will help transform operational experience into knowledge products, templates, and guidance materials that support the Protocol team and ES

Qualifications

• Active graduate student in Law, Public Administration, International Development, or related degrees.
• Fluency in English; Spanish is a plus.
• Strong qualitative research and written communication skills.
• Experience with knowledge management or documentation is desirable.

Responsibilities

• Develop archive of case studies and draft standardized summaries.
• Create templates and guidance for communications templates.
• Design practical tools and checklists for ESG specialists.
• Prepare knowledge products for training and reporting.

Skills

Graduate student

Knowledge management

Research skills

Communication

Education

Graduate student in relevant field

Tools

Microsoft Office

Job description

IDB. Internship in Knowledge Management and Case Analysis for the IDB Grievance Protocol Job Description IDB. Internship in Knowledge Management and Case Analysis for the IDB Grievance Protocol City: Washington DC Company: IDB Posting End Date: 9/25/2026 11:59 PM EST

We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The IDB Group is looking for an active graduate student to be hired as an intern under the Consultant modality.

The 2027 Winter Internship Program is a competitive paid opportunity, based in Headquarters, for university students from member countries to learn about development work and corporate management of the Bank, and to acquire work experience at the professional level through on-the-job learning.
The IDB Environmental and Social Grievance Protocol is the Bank's management-level mechanism for environmental and social concerns related to IDB-financed operations. It provides individuals, communities, and other stakeholders with a structured channel to raise concerns regarding actual or potential environmental and social impacts of Bank-financed projects. The Protocol facilitates early engagement, promotes dialogue among stakeholders (complainants and program Executing Agencies), and supports the timely identification and resolution of concerns while fostering continuous institutional learning and feeding back into project preparation and implementation.

As part of theIDBGrievance Protocol team, the intern will contribute to strengthening the Protocol's knowledge management, operational consistency, and internal capacity-building efforts. This internship offers a unique opportunity to work at the intersection of environmental and social sustainability, stakeholder engagement, conflict prevention, institutional learning, and development operations. The selected candidate will help transform operational experience into practical knowledge products, standardized tools, and guidance materials that support both the Protocol team and environmental and social specialists across the Bank.

What you’ll do

• Support the development of an archive of case studies by reviewing and systematizing information from closed grievances. This task will require the drafting of standardized case summaries and organizing key information for institutional learning and internal and external dissemination purposes.
• Review and systematize existing Grievance Protocol communications used throughout the grievance management process to develop a library of communication templates and guidance for use by the IDB Grievance Protocol team.
• Contribute to the design of practical tools and reference materials for ESG specialists, including FAQs, decision trees, and operational checklists related to the IDB Grievance Protocol and grievance management process.
• Assist in preparing knowledge products and materials for internal dissemination, training activities, and institutional reporting.

What you'll need

• Education:Anactive graduatestudent inLaw, Public Administration, International Development, International Relations, Political Science, Sociology, Anthropology,Communicationsor related Degreesfroman accredited University. The graduation dateshould be afterthe Internshipperiod.
• Languages: Fluency in English. Spanish, is a plus.
• Key Skills: Learn continuously, collaborate and share knowledge, focus on clients, communicate and influence, innovate and try new things
• Soft Skills: Result-driven, collaborative, innovative, client-oriented, strong communicator, self-motivated, eager to learn, and excellent time management skills.
• Technical skills: Strong qualitative research skills; excellent written communication and editing skills; ability to synthesize complex information into concise, reader friendly formats; experience conducting document reviews and organizing information systematically; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with knowledge management, technical writing, process documentation, or communications is desirable; familiarity with environmental and social safeguards, grievance mechanisms, stakeholder engagement, or dispute resolution is considered an asset.

Requirements

• Citizenship: Be a national of an IDB member country.
• Active student: Enrolled in a graduate (master’s or Ph.D.) program as of the starting date of the internship program. The graduation date should be after the Internship period.
• Consanguinity: Not have family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB or IDB Invest.
• First job at the IDB Group: Be a first-time participant in an Internship Program held by the Bank or Inter-American Investment Corporation (“Corporation” also known as “IDB Invest”). In addition, you have not been a former staff member, Complementary Workforce (“CW”), contractor for the Bank or the Corporation, or have previously provided services to the Bank or the Corporation through a contractor or under any other contractual modality.

Notes:

• Submit your resume, academic transcripts (official or unofficial), and university letter certifying your student status when applying.
  • If you submit an unofficial academic transcript at the time of applying, you will be requested to present an official one if moving forward.
• Academic transcripts and university letters should be issued within the last three months.
  • For graduate students, a minimum of 50% of coursework must be completed when applying.
• Applications without the requested documentation will be disqualified.
• Save each file in a PDF format with your name and subject.
• DO NOT send copies of your degree certificates or other courses.
• You must be available to work full-time (40 hours per week) from January 16th to March 15th, 2027. These dates are fixed and cannot be modified. Interns must complete their assignments within this period.
  • If you are an international student in the U.S.A., your work authorization is through CPT or OPT. Consult your school advisor before applying. You must be able to work 40 hours per week, many international students are limited to working part-time, depending on their academic standing.

Type of contract and duration

• Type of contract: Intern Consultant
• Length of contract: Two (2) months
• Dates of the contract: January 16th to March 15th, 2027
• Location: Washington, D.C. – United States of America

Internship dates may be adjusted slightly to accommodate holidays.

Our culture

At the IDB Group, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. We ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job interview process. If you require an accommodation to complete this application, please email us at [e-mail] .

About the IDB Group

The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.

About IDB

We work to improve lives in Latin America and the Caribbean. Through financial and technical support for countries working to reduce poverty and inequality, we help improve health and education and advance infrastructure. Our aim is to achieve development in a sustainable, climate-friendly way. With a history dating back to 1959, today we are the leading source of development financing for Latin America and the Caribbean. We provide loans, grants, and technical assistance; and we conduct extensive research. We maintain a strong commitment to achieving measurable results and the highest standards of integrity, transparency, and accountability.

About IDB Invest

IDB Invest, a member of the IDB Group, is a multilateral development bank committed to promoting the economic development of its member countries in Latin America and the Caribbean through the private sector. IDB Invest finances sustainable companies and projects to achieve financial results and maximize economic, social, and environmental development in the region. With a portfolio of $14.1 billion in asset management and 325 clients in 25 countries, IDB Invest provides innovative financial solutions and advisory services that meet the needs of its clients in a variety of industries.

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