Ice Rink Operations & Programs Manager

The Maryland-National Capital Park & Planning Commission; Fort Washington (MD); On-site; USD 65,000 - 116,000; Full time

Job summary

The Maryland-National Capital Park and Planning Commission (M-NCPPC) seeks an Ice Rink Facility Manager for Tucker Road Ice Rink in Fort Washington, MD. You will oversee operations, manage staff, plan revenue-generating programs, and coordinate maintenance to ensure a safe, welcoming community facility.

Highlights include supervising full-time and intermittent staff, developing programming, and implementing customer service excellence while aligning with Commission policies and equity

Qualifications

• Bachelor’s degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or related field.
• Two years of professional facility-related experience, including one year as facility manager or supervisor.
• Equivalent combination of education and experience may total six years.
• Valid driver’s license without restrictions.
• May require operating licenses or certifications (First Aid/CPR/AED) depending on assignment.
• Pass Commission medical exam.

Responsibilities

• Oversee Ice Rink operations, set procedures, goals and objectives.
• Manage operating budget with revenue-generating programs; prepare projections and financial reports.
• Supervise staff, recruit, train, schedule, evaluate; provide coaching and disciplinary actions as needed.
• Coordinate maintenance and repairs with multiple divisions and staff.
• Schedule ice time and programs for internal/external use; balance community and revenue goals.
• Develop marketing strategies to promote attendance and facility usage.
• Engage with citizens and groups to identify needs and address inquiries.

Skills

Team player

Leadership

Communication

Organization

Attention to detail

Prioritization

Flexibility

Education

Bachelor’s degree in Parks & Recreation / Facility Management or related field

Job description

The Maryland-National Capital Park and Planning Commission (M-NCPPC) seeks an Ice Rink Facility Manager for Tucker Road Ice Rink in Fort Washington, MD. You will oversee operations, manage staff, plan revenue-generating programs, and coordinate maintenance to ensure a safe, welcoming community facility.

Highlights include supervising full-time and intermittent staff, developing programming, and implementing customer service excellence while aligning with Commission policies and equity