Ice Machine Installer / Service Technician

Commercial Appliance Parts & Service, Inc.; Glendale Heights (IL); On-site; USD 25,000 - 45,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone/Tablet

Medical and Dental Benefits

Life Insurance

PTO

401k & Company Match

Technical Training

Town Shares program

Job summary

Ice Town in Chicago, IL seeks an Ice Machine Installer & Service Technician to troubleshoot, install, and service commercial ice machines at client sites. You will perform PM inspections, respond to emergencies, and maintain equipment across walk-in and reach-in units.

The role offers on-site work, after-hours/on-call rotation, and opportunities for certification with CFESA and EPA, plus company benefits. Strong customer service and reliability are essential.

Qualifications

• Experience with ice machines or recent HVAC technical training.
• Strong electrical/electronic/mechanical skills.
• Excellent customer communication.
• Willing to pass drug screen and background check.

Responsibilities

• Install, troubleshoot, diagnose, and repair commercial ice machines.
• Provide respectful and professional customer service.
• Complete service calls on time.
• Communicate with customers, manager, dispatchers, and sales.
• Participate in after-hours and weekend on-call rotation.
• Identify new customers and opportunities within accounts.
• Maintain service vehicle.
• Order parts and complete paperwork.
• Attend training sessions.
• Other duties as assigned.

Skills

Ice machine repair

Electrical skills

Customer communication

Time management

Professional appearance

Drug screening

Driver's license

Tools

Scotsman & Manitowoc experience

CFESA certification

EPA Universal Certification

Computer literate

Job description

Ice Machine Installer & Service Technician

Chicago, IL

Overview

Ice Town is looking for an Ice Machine Installer & Service Technician. This role involves troubleshooting, diagnosing, and repairing ice machine equipment at customer locations. Our technicians also perform preventative maintenance (PM) inspections and respond to emergency service calls for equipment, including reach-in and walk-in coolers and freezers.

Essential Responsibilities

• Install, Troubleshoot, Diagnose, and Repair Commercial Ice Machines
• Treat customers and employees with respect, courtesy and professionalism
• Complete service calls on time
• Communicate effectively with customers, manager, dispatchers, and sales
• Participate in a normal rotation of after-hours and weekend on-call schedule
• Identify new customers and additional opportunities within existing accounts
• Maintain Service Vehicle
• Order Parts and Complete Required Paperwork
• Attend Training Sessions
• Other Duties as Assigned

Qualifications

• Previous field experience working with Scotsman & Manitowoc Ice Machines, or with a recent degree from a technical HVAC school (or related military) experience
• Strong electrical, electronic, and mechanical skills
• Extremely strong customer communication skills
• 100% dedication to working hard, being on time, and staying organized
• Maintain a good personal appearance
• Successful completion of drug screen and criminal background screening
• Must be at least 18 years of age.
• Driving record must align with our safety standards

Preferred Qualifications

• Experience with Commercial Ice Machines
• Experience with Scotsman & Manitowoc Ice Machines or a willingness to learn commercial Ice Machine Repairs & Installation.
• CFESA certification and related Training
• EPA Universal Certification
• Computer literate

Benefits of Joining Our Team

• Competitive Hourly Rates and Overtime Pay
• Company Vehicle
• Company Cell Phone/Tablet
• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Technical Training
• Initial issue of Service Uniforms
• Stable Customer Base and Consistent Work
• $18-$33 based on experience
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

About Ice Town

Since 1985 Ice Town has specialized in leasing, servicing & maintaining ice-making equipment servicing all of metropolitan Chicago and the surrounding suburban Illinois communities, including Northwest Indiana, Southern Wisconsin, and more. We handle all brands, capacities, and types of ice equipment, from small under-counter machines for your home or office to large cube, flake, and nugget ice makers and dispensers. Let us know if you want to be part ofour team!To learn more, please visit us at:

http://www.icetownleasing.com/

Ice Town is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ice Town is a division of Unlimited Service Group, "All Unique, All United."