Ice Machine Installer / Service Technician

Commercial Appliance Parts & Service, Inc.; Chicago (IL); Hybrid; USD 25,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly rates

Company vehicle

Medical and dental benefits

401k & Company Match

PTO

Technical training

Stable customer base

Job summary

Ice Town in Chicago, IL is seeking an Ice Machine Installer & Service Technician to troubleshoot, diagnose, and repair commercial ice machines at customer locations. This role also performs preventative maintenance inspections and responds to emergency service calls for equipment including reach-in and walk-in coolers and freezers.

Responsibilities include installing, troubleshooting, diagnosing, and repairing machines from Scotsman and Manitowoc, maintaining a clean vehicle, ordering parts, and

Qualifications

• Experience with Scotsman or Manitowoc ice machines or HVAC technical training.
• Strong electrical, electronic, and mechanical skills.
• Excellent customer communication and reliability.
• At least 18 years old with clean background and driving record.
• Willing to work after hours and on-call as needed.

Responsibilities

• Install, troubleshoot, diagnose, and repair commercial ice machines.
• Provide respectful, professional customer service.
• Complete service calls on time and communicate with team.
• Maintain service vehicle and order parts as needed.
• Attend trainings and participate in schedule rotations.

Skills

Electrical skills

Electronic skills

Mechanical skills

Education

HVAC technical training

Tools

Scotsman Ice Machines

Manitowoc Ice Machines

CFESA certification

EPA Universal Certification

Job description

Ice Machine Installer & Service Technician

Chicago, IL

Overview

Ice Town is looking for an Ice Machine Installer & Service Technician. This role involves troubleshooting, diagnosing, and repairing ice machine equipment at customer locations. Our technicians also perform preventative maintenance (PM) inspections and respond to emergency service calls for equipment, including reach-in and walk-in coolers and freezers.

Essential Responsibilities

• Install, Troubleshoot, Diagnose, and Repair Commercial Ice Machines
• Treat customers and employees with respect, courtesy and professionalism
• Complete service calls on time
• Communicate effectively with customers, manager, dispatchers, and sales
• Participate in a normal rotation of after-hours and weekend on-call schedule
• Identify new customers and additional opportunities within existing accounts
• Maintain Service Vehicle
• Order Parts and Complete Required Paperwork
• Attend Training Sessions
• Other Duties as Assigned

Qualifications

• Previous field experience working with Scotsman & Manitowoc Ice Machines, or with a recent degree from a technical HVAC school (or related military) experience
• Strong electrical, electronic, and mechanical skills
• Extremely strong customer communication skills
• 100% dedication to working hard, being on time, and staying organized
• Maintain a good personal appearance
• Successful completion of drug screen and criminal background screening
• Must be at least 18 years of age.
• Driving record must align with our safety standards

Preferred Qualifications

• Experience with Commercial Ice Machines
• Experience with Scotsman & Manitowoc Ice Machines or a willingness to learn commercial Ice Machine Repairs & Installation.
• CFESA certification and related Training
• EPA Universal Certification
• Computer literate

Benefits of Joining Our Team

• Competitive Hourly Rates and Overtime Pay
• Company Vehicle
• Company Cell Phone/Tablet
• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Technical Training
• Initial issue of Service Uniforms
• Stable Customer Base and Consistent Work
• $18-$33 based on experience
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.

About Ice Town

Since 1985 Ice Town has specialized in leasing, servicing & maintaining ice-making equipment servicing all of metropolitan Chicago and the surrounding suburban Illinois communities, including Northwest Indiana, Southern Wisconsin, and more. We handle all brands, capacities, and types of ice equipment, from small under-counter machines for your home or office to large cube, flake, and nugget ice makers and dispensers. Let us know if you want to be part ofour team!To learn more, please visit us at:

http://www.icetownleasing.com/

Ice Town is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ice Townis a division of Unlimited Service Group, "All Unique, All United."