Ice Cream Shop Crew Member – Fast, Friendly Service

Dairy Queen; Altoona (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health coverage

Flexible spending

Insurance options

Discounts

ID protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen in Altoona, IA is seeking a Team Member to deliver fast, friendly service and to prepare food and beverages safely and accurately. You will help maintain cleanliness and order, assist guests with orders, and support co-workers in a fast-paced environment.

The role emphasizes hospitality, effective communication, and a positive attitude to create a welcoming guest experience and ensure consistent product quality across shifts.

Qualifications

• Must be 16 years of age or older.
• No previous work experience required.
• Math skills to operate cash register, count and return change, and balance cash drawer.
• Ability to communicate effectively in the primary language(s) of the work location. Fluency in English may be essential for certain customer service stations within this position.

Responsibilities

• Provide superior customer service and products quickly, accurately and safely.
• Meet or exceed guests' expectations in quality, service, cleanliness and consistency.
• Demonstrate friendliness, hospitality, respect and genuine care toward guests and coworkers throughout completing tasks.

Skills

Customer service

Cash handling

Communication skills

English fluency

Job description

Dairy Queen in Altoona, IA is seeking a Team Member to deliver fast, friendly service and to prepare food and beverages safely and accurately. You will help maintain cleanliness and order, assist guests with orders, and support co-workers in a fast-paced environment.

The role emphasizes hospitality, effective communication, and a positive attitude to create a welcoming guest experience and ensure consistent product quality across shifts.