Ice Arena Cashier

City-of-Ames,-I; Ames (IA); On-site; USD 11,000 - 17,000; Part time

Job summary

The City of Ames Parks and Recreation Department is seeking an Ice Arena Cashier in Ames, IA. This part-time position offers a varied schedule of 10–15 hours per week across Wednesday, Friday, Saturday and Sunday, from September 2026 through April 2027.

Responsibilities include handling admissions and concessions, selling rentals, and maintaining safety and guest services. Training of new cashiers is available under supervision, with a focus on customer service and accuracy.

Qualifications

• Prior cash handling experience is required.
• Ability to work a varied schedule including Wednesday, Friday, Saturday and Sunday.
• CPR/AED certification is preferred but not required.

Responsibilities

• Prepare and serve concession stand items.
• Process admissions and concessions sales using the POS system.
• Distribute rental equipment to patrons.
• Supervise patron activities.
• Recognize and respond quickly and effectively to emergencies.
• Clean and maintain the facility and building entrance.
• Assist in maintenance tasks (ice painting).
• Assist Ice Arena Manager in training new Cashiers.
• Complete required paperwork (incident reports, cleaning checklists).
• Other duties as assigned by the Ice Arena Manager.

Skills

Cash handling

Customer service

Point-of-Sale

Tools

POS system

Job description

The City of Ames Parks and Recreation Department has an exciting opportunity for Ice Arena Cashiers!

Candidates interested in this opportunity can expect to work a varied schedule of 10-15 hours per week, Wednesday, Friday, Saturday, and Sunday, September 2026 - April2027.

Cashiers are directly accountable to Shift Leaders and the Ice Arena Manager, and adjunctly accountable to the Recreation Superintendent and the Director of Parks & Recreation.

This posting is open until filled.

• Prepare and serve concession stand items.
• Process admissions and concessions sales using the Point of Sale/Pass Management program.
• Distribute rental equipment to patrons.
• Supervise patron activities.
• Recognize and respond quickly and effectively to all emergencies.
• Clean and maintain the facility and building entrance (i.e. snow removal).
• Assist in maintenance tasks (i.e. ice painting).
• Assist Ice Arena Manager in training new Cashiers.
• Complete required paperwork for record keeping (i.e. incident reports, cleaning checklist).
• Other duties as assigned by the Ice Arena Manager.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; committing to diversity, equity, and inclusion; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respecting one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Experience

• Prior experience with cash handling.

Please attach your current CPR/AED certificate, if certified.

Knowledge, Skills, and Abilities

• Strong decision-making skills, initiative, dependability, organization, enthusiasm, leadership, and a desire to serve the public.
• Ability to maintain an exceptional level of safety.
• Ability to communicate positively with the public and patrons.
• Ability to maintain a professional demeanor (calm and courteous) at all times while on site.
• Ability to maintain a professional appearance (staff coat, khaki pants, and closed-toe shoes) at all times while on site.
• Ability to understand, appreciate and embody the City of Ames Core Values.

Physical & Environmental Characteristics

Required Physical Activities: Climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, ?nger dexterity, grasping, talking, and hearing.

General Physical Characteristics: The work involves intermittent periods of standing and sitting with sitting 25% of the time (includes using a computer); standing (but not walking) 25% of the time; standing and walking 50% of the time; frequently lifting objects under 10 pounds; occasionally lifting objects from 10 to 25 pounds; infrequently lifting objects from 25 to 50 pounds; and infrequently lifting objects over 50 pounds.

Vision Requirements: The minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, visual inspection involving small defects or parts, operation of machines (including inspection), and measurement devices.

Environmental Conditions: The work is performed primarily indoors with some work performed outside. Some exposure to extreme cold, heat, wet and/or humid conditions, dirt/dust, and other environmental conditions.

Selection Process

The selection process consists of an evaluation of education and experience, an interview, and completion of a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.