IC-Host/Door

Food Hall Co.; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Food Hall Co. in Dallas, Texas is looking for a Host who will greet and seat guests, manage reservations, and maintain cleanliness. Candidates should have a fun and energetic attitude, good English communication skills, and ideally some prior restaurant experience. Join our team to be a part of a southern-inspired dining destination where quality and hospitality matter. Responsibilities include assisting guests, handling phone calls, and maintaining a positive dining atmosphere.

Qualifications

• Fun, energetic and professional attitude at all times while working.
• Ability to read, write, speak and understand English.
• Prior restaurant experiences is desired, but not required.

Responsibilities

• Greet and seat all guests in a hospitable manner.
• Handle incoming calls with a positive tone.
• Manage reservations and seating effectively.
• Engage with guests and co-workers professionally.
• Keep the entrance area and restrooms clean.
• Assist in bussing tables when necessary.

Skills

Professional attitude

Ability to read, write, and understand English

Energetic demeanor

Job description

051101-IDA CLAIRE ADDISON
5001 BELTLINE RD
DALLAS, TX 75254, USA

Ida Claire - South of Ordinary is an intriguing, southern-inspired destination for relaxing suppers, slow weekend brunching or a meeting hub for business lunches and happy hour. Just like our homemade biscuits, the Ida Claire Family always rises to the occasion. Our menu is inspired by people who love to cook food, and cook food with love. It is notched up southern classics with some international influences.

We’re seeking enthusiastic folks with experience in high-volume upscale restaurants, a genuine desire to grow in a fast‑paced environment, and a passion for great southern‑inspired food. If you’re inspired by international flavors and local sourcing, come join our team.

Greet and seat all guests in a hospitable, friendly, and timely manner.

Handle all incoming telephone calls, before the third ring, using professional verbiage and with a positive and uplifting tone. Maintain a clean entrance area, hostess stand, and women's restroom.

Manage reservations system, including seating within reservation times, quoting proper wait names when necessary, and not over or under‑booking the restaurant. Escort guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience.

Responsibilities

• Interact with all guests and co‑workers in a professional, hospitable, and friendly manner.
• Arrive on time for scheduled shifts, ready to work.
• Proper uniform should be worn at all times including dress, makeup, hair, and jewelry.
• Properly accept and book reservations. When a guest’s desired time is not available, offering an alternative time slot or option to ensure the guest joins us.
• Calculate, note, and quote accurate wait times. When the wait is extensive, being sure to offer the bar for cocktails and appetizers before heading to the table for dinner.
• Keep floors, entry, and aisle ways clean and free of debris.
• Assist in bussing tables, when we are on a wait or in need of a table immediately.
• Provide guest right of way and assist guests needing directions around the restaurant.
• Genuinely thank all departing guests for dining with us, and welcome all guests joining us.
• Be familiar with all restaurant information to be able to answer any guest questions or address any concerns.
• Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty.
• All hosts must be familiar with our hours of operation, menu items, price range, directions, contact information, and all other basic restaurant information.
• In addition to restaurant specific details, the host should be able to provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening.

Qualifications

• Fun, energetic and professional attitude at all times while working.
• Ability to read, write, speak and understand English.
• Prior restaurant experiences is desired, but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.