IAM Engineer Lead

Cloud Hybrid Technologies, LLC; Oshkosh (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

A technology solutions provider located in Oshkosh, Wisconsin is seeking an IAM Engineer Lead to drive IAM policies and best practices across the organization. The role involves operational support, troubleshooting, and leading IAM infrastructure projects. A minimum of five years of experience and a Bachelor's degree in Information Technology or a related field are required. This position also emphasizes cross-team collaboration and emerging technologies, making a strategic impact on the organization.

Qualifications

• Five or more years of experience in IAM or related areas.
• Advanced understanding of IAM process protocols.
• Strong communication and leadership skills.

Responsibilities

• Drive policies and best practices of IAM across the organization.
• Provide day-to-day operational support and troubleshooting.
• Lead project workstreams for IAM infrastructure projects.

Skills

Monitoring

Troubleshooting

Customer service

Problem solving

Cross team collaboration

Risk analysis

Analytical skills

Project management

Education

Bachelor's degree in Information Technology or related field

Tools

SailPoint Identity Security Cloud (ISC)

Job description

The IAM Engineer Lead will drive policies and best practices of Identity Access and Management (IAM) across the enterprise organization. Assess continuous improvement based on technology upgrades, software, systems, and best practices. Responsible for monitoring, upgrading, support, and management of IAM infrastructure related systems.

YOUR IMPACT

• Serves as an escalation point for advanced operational support and troubleshooting for the IAM environment including but not limited to: API Management, holistic SSO, modern authentication protocols (SAML, OAuth), CyberArk (password vaulting, privileged session management, and credential rotation), and SailPoint Identity Security Cloud (ISC)
• Advanced understanding of IAM process protocols and environment (i.e. multi-factor authentication and NIST standards)
• Providing day-to-day operational support and troubleshooting for the IAM environment
• Conducting triage and resolution of IAM issues and outages.
• Leading project workstreams across end-to-end IAM and infrastructure projects
• Cross team collaboration with business and information technology stakeholders, driving solutions design and development.
• Learning and adopting emerging technologies
• Design, implement, and operate complex enterprise IAM solutions
• Advanced knowledge of ITIL framework, ticket resolutions, and stakeholder response
• Actively supporting the advancement of the strategic roadmap
• Guide junior engineers and translate business needs into technical IAM designs.
• Develop process improvement strategies based on pattern recognition with the business for pro‑active solutions
• Other duties as assigned.
• Regular attendance is required.

Minimum Qualifications

• Five (5) or more years of experience in the field or in a related area.
• Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware, infrastructure design, scripting
• Strong communication, time management, problem solving, teamwork, leadership, mentoring, project management, business acumen, requirements gathering, planning.

Standout Qualifications

• Bachelor's degree in Information Technology or related field.
• Previous experience working with SailPoint Identity Security Cloud (ISC)

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.