IAM Business Analyst (Remote)

Govcio LLC; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

GovCIO is seeking an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise ICAM program supporting the VA. You will bridge VA stakeholders with IAM engineering, architecture, and QA teams, writing BRDs and user stories, mapping processes, and supporting Agile/SAFe sprint delivery across SSO, MFA, PAM, IGA, and MPI.

The role will ensure new ICAM capabilities are clearly defined, traceable, and validated prior to release.

Qualifications

• Bachelor's degree in IT or related field; 8+ years BA experience.
• Experience in Agile Scrum or SAFe delivery teams.
• Proven BRD and user story writing with acceptance criteria.
• Experience with backlog refinement and sprint planning.
• Experience mapping AS-IS/TO-BE processes.
• Strong written and verbal communication; translate technical concepts.

Responsibilities

• Gathers, analyzes, and documents business and functional requirements for ICAM products.
• Writes BRDs and well-formed user stories with testable acceptance criteria.
• Supports backlog refinement, sprint planning, and prioritization for ICAM product teams.
• Maps AS-IS and TO-BE business processes for identity and access management.
• Analyzes impact of proposed changes across ICAM systems and dependencies.
• Supports UAT and release readiness activities with IAM SQA Engineer and Release Manager.
• Maintains requirements in Jira and Confluence.
• Facilitates requirements workshops and stakeholder interviews.
• Translates complex ICAM concepts (SSO, MFA, PAM, IGA) into clear business requirements.
• Supports data analysis and reconciliation for identity data quality and traceability.
• Contributes requirements status, backlog health, and risk information to program reporting.
• Ensures compliance with federal policy and agency standards.

Skills

Agile SAFe

BRD writing

User stories

Process mapping

Communication skills

Analytical skills

Education

Bachelor's degree

Tools

Jira

Job description

GovCIO is currently hiring an IAM Business Analyst to gather, analyze, and document business and functional requirements for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role bridges VA stakeholders and the IAM engineering, architecture, and quality assurance teams — writing requirements and user stories, mapping business processes, and supporting Agile/SAFe sprint delivery across ICAM products, including Internal/External Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI). The IAM Business Analyst helps ensure that new and enhanced ICAM capabilities — including identity resolution and person-matching features — are clearly defined, traceable, and validated prior to release. This will be a fully remote position located within the United States.

Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.

Responsibilities

• Gathers, analyzes, and documents business and functional requirements for ICAM products in partnership with Project/Program Managers, engineering, architecture, and VA stakeholders.
• Writes Business Requirements Documents (BRDs) and well-formed user stories with testable acceptance criteria to support Agile/SAFe sprint delivery.
• Supports backlog refinement, sprint planning, and prioritization activities for ICAM product teams.
• Maps AS-IS and TO-BE business processes and workflows for identity and access management functions, including identity resolution and person-matching enhancements.
• Analyzes the impact of proposed changes across interconnected ICAM systems and dependent applications, identifying risks, dependencies, and downstream effects.
• Supports user acceptance testing (UAT) and release readiness activities in coordination with the IAM SQA Engineer and Release Manager.
• Maintains requirements, user stories, and process documentation in Jira and Confluence (or comparable tools).
• Facilitates requirements workshops and stakeholder interviews to clarify scope and validate business needs.
• Translates complex technical ICAM concepts — such as SSO, MFA, PAM, and IGA — into clear business requirements for non-technical stakeholders.
• Supports data analysis and reconciliation efforts to validate identity data quality and requirements traceability.
• Contributes requirements status, backlog health, and risk information to program reporting.
• Ensures requirements and documentation comply with applicable federal policy and agency-specific standards.

Qualifications

Required Skills & Experience

• Bachelor's degree, plus 8+ years of experience as a Business Analyst supporting IT programs (or commensurate combination of education and experience).
• Experience working within Agile Scrum or SAFe delivery teams.
• Demonstrated experience writing Business Requirements Documents (BRDs) and user stories with testable acceptance criteria.
• Experience supporting backlog refinement and sprint planning activities.
• Experience mapping AS-IS/TO-BE business processes and workflows.
• Strong analytical, written, and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders.
• Experience using Jira (or other comparable tools) to maintain requirements and project artifacts.

Clearance required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Preferred Skills & Experience

• Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency.
• Familiarity with IAM/ICAM concepts and technologies, such as SSO, MFA, IGA, PAM, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution.
• Experience creating process flow diagrams or UML diagrams.
• Knowledge of the software development lifecycle (SDLC) and Agile methodologies.
• Experience supporting user acceptance testing (UAT) and release readiness activities.

Posted Salary Range

USD $100,000.00 - USD $120,000.00 /Yr.