IAFT Care Coordinator

CTS Health; Greensboro (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

CTS Health is seeking a qualified professional to oversee Family and Therapeutic Foster Care services in Greensboro, NC, with travel up to 50%. The role focuses on clinical supervision, training of Level I & II providers, and ensuring outcome-based service delivery for consumers up to age 21.

Responsibilities include maintaining Medicaid records, coordinating with treatment teams, and conducting child-family teams to develop and implement goal plans.

Qualifications

• Ensure Client Rights are being adhered to for all consumers.
• Abide by and implement all the policies, procedures, regulations, and standards that govern the agency.
• Represent CTS Inc. professionally in the community with all other agencies (i.e., schools, court system, mental health, department of social services, etc.).
• Responsible for attending to all the rules and regulations of the agency, state, and federal statutes, and attending rules of quality improvement, medical records, finance, etc. of the agency (including delivery of service to consumers under best practice models).
• Monitor quality service delivery that is in-line with best practices for delivery of services to child populations while providing consumer choice.
• Provide case management to ensure proper assessments are conducted for each consumer and that the consumer is at the proper level of care due to assessments and behaviors,
• Monitor the mental and physical health needs of the clients and report any report any concerns to the supervisor.
• Assure all required Medicaid record rules and deadlines are met (i.e., application for services, service notes, service plans, consents, diagnostic assessments, discharge summaries and all items associated with continuity of care).
• Approve services and coordinate these approved services with all treatment team members (i.e., consumer, family, DSS, DJJ, school systems and other health care professionals).
• Conduct and attend child family teams. Cooperatively service, deliver, and develop individual goal plan and interventions.
• Assure that all service plan requirements are met.
• Complete and update PCPs as needed with a minimum of yearly updates.
• Complete SAR requests for Level I & II therapeutic consumer authorizations by submitting through Alpha System),
• Maintain 100% Authorizations with no gaps in service for all Level I and II therapeutic Consumers.
• Provide 24-hour on-call support for crisis for case manager's case load, monitoring, and recruitment, participate in staffing both clinical and administrative and provide training to therapeutic families.
• Remain current on all required training (CPR, seizure management, first aid, NCI, best practices, medication administration, etc. as required by state rules).
• This position will be expected to meet with their direct supervisor at least one time a month for supervision.
• Responsible for the clinical supervision and credentialing of all foster parents.
• Provide 60 minutes of supervision that can be 60% face to face contact with 40% being telephone contact for and with specified children and families. If two consumers are in the foster home, 60 additional minutes per week is required. Supervision will be clinical and behavioral.
• Provide clinical treatment to families and children who are aggressive, emotionally disabled, and in need of therapeutic home setting.
• Assist with the licensing requirements of level II providers.

Responsibilities

• Oversee provision of Foster Care services and supervise Level I & II providers.
• Ensure compliance with state and federal regulations and quality-improvement standards.
• Coordinate treatment planning with families, schools, and health professionals.
• Maintain accurate medical records, service notes, and authorization processes.
• Monitor client health needs and ensure appropriate levels of care.
• Lead team-based case management and ensure timely authorizations.
• Provide crisis on-call support and staff training on best practices.
• Maintain required vehicle and insurance responsibilities.

Job description

Job Details:

Job Details: Job Location: Surrounding Areas - Greensboro, NC 27401, Salary Range: $45,000.00 - $55,000.00 Salary/year, Travel Percentage: Up to 50%, The primary purpose of this position is to oversee the provision of Family Foster Care & Therapeutic Foster Care Level I & II services to consumers. The clinical supervision and training of Level I & II providers, monitoring for appropriate service delivery, ensuring outcome-based services, and monitoring for compliance with service requirements. This process is facilitated by using the System of Care approach for consumers up to age 21. Servicing care may combine the duties of the social worker or case coordination and licensing social worker.

Responsibilities:

• Ensure Client Rights are being adhered to for all consumers.
• Abide by and implement all the policies, procedures, regulations, and standards that govern the agency.
• Represent CTS Inc. professionally in the community with all other agencies (i.e., schools, court system, mental health, department of social services, etc.).
• Responsible for attending to all the rules and regulations of the agency, state, and federal statutes, and attending rules of quality improvement, medical records, finance, etc. of the agency (including delivery of service to consumers under best practice models).
• Monitor quality service delivery that is in-line with best practices for delivery of services to child populations while providing consumer choice.
• Provide case management to ensure proper assessments are conducted for each consumer and that the consumer is at the proper level of care due to assessments and behaviors,
• Monitor the mental and physical health needs of the clients and report any report any concerns to the supervisor.
• Assure all required Medicaid record rules and deadlines are met (i.e., application for services, service notes, service plans, consents, diagnostic assessments, discharge summaries and all items associated with continuity of care).
• Approve services and coordinate these approved services with all treatment team members (i.e., consumer, family, DSS, DJJ, school systems and other health care professionals).
• Conduct and attend child family teams. Cooperatively service, deliver, and develop individual goal plan and interventions.
• Assure that all service plan requirements are met.
• Complete and update PCPs as needed with a minimum of yearly updates.
• Complete SAR requests for Level I & II therapeutic consumer authorizations by submitting through Alpha System),
• Maintain 100% Authorizations with no gaps in service for all Level I and II therapeutic Consumers.
• Provide 24-hour on-call support for crisis for case manager's case load, monitoring, and recruitment, participate in staffing both clinical and administrative and provide training to therapeutic families.
• Remain current on all required training (CPR, seizure management, first aid, NCI, best practices, medication administration, etc. as required by state rules).
• This position will be expected to meet with their direct supervisor at least one time a month for supervision.
• Responsible for the clinical supervision and credentialing of all foster parents.
• Provide 60 minutes of supervision that can be 60% face to face contact with 40% being telephone contact for and with specified children and families. If two consumers are in the foster home, 60 additional minutes per week is required. Supervision will be clinical and behavioral.
• Provide clinical treatment to families and children who are aggressive, emotionally disabled, and in need of therapeutic home setting.
• Assist with the licensing requirements of level II providers.

Communication:

• Communicate pertinent Consumer, Resource Parent, and Stakeholder information to other employees/team members to ensure quality of care.
• Work with a team approach with other employees to ensure efficacy of care for ALL Consumers.
• Report critical concerns and problems to Supervisor promptly and actively seek Supervisor's input and assistance to resolve the concern.
• Follow chain of command when encountering problems or other areas of need and correct problems requested.
• Solicit and cooperate with the assistance of all support staff.
• Actively participate in an appropriate manner with the decision-making process as "pro-active" team member and cooperate with team's decision, whether programmatic or clinical.
• Provide coverage on-site or as assigned by the needs of the agency.
• Attending staff meetings, planned in-service training and any other regular or assigned meetings.
• Responsible for any equipment assigned to perform duties.
• Facilitate flow of information, particularly as it affects the delivery of services to consumers.
• Manage transportation, scheduling, staffing and service delivery concerns and cooperate with treatment team members in resolving concerns.
• Maintain the required level of car insurance.
• Abide by the MCO's and school districts memorandum of understanding.
• Perform other required job duties that the supervisor and/or director require to maintain continuity of care for consumers and profitability for the agency.

Consumer Records:

• Within 48 hours of assignment of Consumer case, Qualified Professional is to contact all stakeholders and introduce self as the assigned contact person for Consumer.
• Within 7 days of receiving the chart, Qualified Professional is to perform a complete review of Consumer Record content, identify missing items, and request those items from appropriate.
• Perform Consumer Record audit each month. The Audit Tool will be submitted to the supervisor on the last Friday of