I.T. Manager - Hotel

Symmetry I.T.; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A technical support company is seeking an experienced IT Manager to lead technical support for hotel staff and guests, ensuring system integrity and responsiveness to issues. Candidates should have extensive troubleshooting experience, leadership skills, and the ability to work evenings and weekends. The role requires knowledge of various software and the ability to lift heavy equipment.

Qualifications

• Experience leading technical support efforts in a hospitality environment.
• Ability to work independently and lead a team.
• Flexibility to work select evenings and weekends.

Responsibilities

• Lead technical support efforts and maintain hotel system integrity.
• Respond to issues for hotel staff and guests.
• Schedule includes evenings and weekends.

Skills

Troubleshooting & Installation of Microsoft Windows 10/11

Basic VMware

Windows Server 2016/2019

Computer repair and assembly

Understanding of networking

Understanding of Wireless Networking

Knowledge of Active Directory

Experience with ticketing system

Must be able to lift 40lbs

Experience with Office365 & SharePoint

Experience with Hospitality software

4 years technical experience

2 years in a supervisor role

Job description

Symmetry IT provides Technical Support for Medium Business. We offer custom support solutions that are tailored to our clients.

Job Description

We are seeking a IT Manager to Lead a technical support efforts as well as be a hands on technical person for hotel staff and guests. This individual is responsible for maintaining the integrity of the hotel systems and responding to issues. The ideal individual can work independently and be a team leader. This role does require working select evenings and weekeds.

Qualifications

• Troubleshooting & Installation of Microsoft Windows 10/11.
• Basic VMware
• Windows Server 2016/2019
• Computer repair and assembly.
• Understanding of networking.
• Understanding of Wireless Networking
• Knowledge of Active Directory and how to add and delete users.
• Experience with ticketing system.
• Must be able to lift 40lbs or more.
• Experience with Office365 & SharePoint preferred.
• Experience with Hospitality software such as Opera, Vingcard, Micros Simphony.
• 4 years technical experience.
• 2 years in a supervisor role.

Additional Information

This role will be scheduled during several evenings and weekends.

Must be on-call after hours.

You must pass the following:

• Background check
• Drug test

Job Location