I.T. Field Service Technician- Remote Work

Lincoln Electric; Texas; Remote; USD 60,000 - 90,000; Full time

Job summary

Lincoln Electric is seeking a Field Service Technician to troubleshoot, install, repair and train customers on automated equipment. Travel 80-100% with weekend home time; work on-site at customer facilities or in-house at Lincoln-owned locations in Texas.

Expect to perform electrical/mechanical maintenance, system commissioning, and robot programming (Fanuc/ABB). Strong PLC/HMI experience and ability to read electrical/mechanical prints are required.

Qualifications

• High school diploma or GED (technical or vocational preferred).
• Associates degree focused in electrical, mechanical, mechatronics, or robotics.
• 4+ years electrical troubleshooting experience preferred.
• Minimum five years of field service experience.

Responsibilities

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Travel as required to install, start-up, or provide field support and complete projects.

Skills

Electrical troubleshooting

Mechanical troubleshooting

PLC programming

Robot programming

Field service

Customer service

Equipment installation

Reading prints

Education

Associates degree in electrical/mechatronics/robotics

High school diploma or GED

Tools

Fanuc controllers

ABB robotics

PLC/HMI tools

Industrial networks

Job description

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at Location: Remote - Texas.

Responsible for providing field service and support including troubleshooting, repair, installation, maintenance, and training on various types of industrial automation equipment. Service & support activities will be performed both on-site at a customer’s facility or in-house at a company owned location.

This is an 80-100% travel position. We do strive to have our Field Service Technicains home on the weekends and around home territory 1 week per month.

• Provide technical support, solve problems, testing, training, installs and maintenance.
• Deliver a consistent, positive, and exceptional customer service experience.
• Industrial troubleshooting in electrical, mechanical, PLC, HMI, robot programming, networks, and Fieldbus.
• Take initiative to meet challenging project timelines and budgets.
• Ability to travel as required (install, start-up, or field support) to successfully complete projects.
• Ability to support all aspects of equipment install (Rigging, alignment, wiring, startup, etc.).
• Identify potential future opportunities with the customer while onsite.
• Assist in any other activities that help to support ongoing strategies.
• Machine Programming (PLC/HMI) experience preferred
• Safety System, Network, and Fieldbus Programming and Trouble Shooting experience preferred.
• Experience with in-field installation and start-up of intermediate to advanced level manufacturing equipment.
• Knowledge of system preventative maintenance on intermediate to advanced level manufacturing equipment.
• Ability to read and interpret electrical and mechanical prints.
• Robot Programming experience – Fanuc and ABB preferred.
• GMAW or Plasma cutting
• Intermediate electrical troubleshooting skills
• Record of positive customer feedback.

Education / Training / Experience

• ~ High school diploma or GED (technical or vocational school preferred)
• ~ Associates degree focused in electrical, mechanical, mechatronics, or robotics
• ~4 or more years electrical troubleshooting experience preferred
• ~ Minimum five years of field service experience.

computer work. The work environment is inside manufacturing facilities. Proper person protective equipment (PPE) is required at all times while in manufacturing facilities.

We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.