I&R Technician - Sacramento, CA

Pacific Tech Communications Inc.; Sacramento (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Pacific Tech Communications Inc. is seeking experienced Installation & Repair Technicians to support high-volume fiber and coaxial service projects in Sacramento, CA.

You will install, troubleshoot, and maintain services, ensuring quality customer experience and adherence to safety standards. Join a team focused on reliable service delivery for residential and commercial customers, with opportunities to work on MSO or ISP programs and advance production metrics.

Qualifications

• 1–3+ years of telecom installation and repair experience (fiber and/or coax).
• Experience with FTTH, HFC, or similar residential/commercial service installs.
• Ability to use test equipment such as signal meters and OTDR.

Responsibilities

• Install, maintain, and repair fiber optic and coaxial cable services.
• Configure internet, video, and voice services at customer locations.
• Troubleshoot signal issues and service interruptions.
• Read work orders, network diagrams, and test results.
• Ensure proper installation of drops, modems, ONTs, and related equipment.
• Complete documentation and closeout reports accurately.
• Provide professional customer interaction in the field.

Skills

Telecom installation

Test equipment

Residential/Commercial installs

Valid driver’s license

Background check & drug screen

Tools

OTDR

Signal meters

Job description

About the job I&R Technician - Sacramento, CA

Position Summary

Pacific Tech Communications Inc. (PTC) is actively seeking experienced Installation & Repair (I&R) Technicians to support high-volume residential and commercial service projects within a major telecommunications program.

This role is responsible for installing, troubleshooting, and maintaining fiber and coaxial services, ensuring quality customer experience and adherence to production and safety standards.

Key Responsibilities

• Perform installation, maintenance, and repair of fiber optic and/or coaxial cable services
• Install and configure internet, video, and voice services at customer locations
• Troubleshoot signal issues, connectivity problems, and service interruptions
• Read and interpret work orders, network diagrams, and test results
• Ensure proper installation of drops, modems, ONTs, and related equipment
• Maintain compliance with company standards, client specifications, and safety regulations
• Complete all required documentation, photos, and closeout reports accurately and timely
• Provide professional customer interaction and represent PTC in the field

Required Qualifications

• 1–3+ years of experience in telecom installation & repair (fiber and/or coax)
• Experience with residential or commercial service installs (FTTH, HFC, or similar)
• Ability to use test equipment (signal meters, OTDR, etc.)
• Understanding of drop installation, inside wiring, and premise equipment setup
• Valid driver's license with clean driving record
• Ability to pass background check and drug screening

Preferred Qualifications

• Experience working on large-scale MSO or ISP programs
• Knowledge of XGS-PON, GPON, or DOCSIS networks
• Certifications (SCTE, Fiber Optic, OSHA 10/30)
• Previous experience meeting production metrics and service SLAs
• Competitive pay (DOE)
• Production incentives may be available
• Company vehicle / tools may be provided (based on role type)

Why Join PTC

At Pacific Tech Communications, we specialize in turnkey OSP/ISP construction, fiber deployment, and workforce solutions nationwide. We are building a team of professionals focused on quality, safety, and long-term growth.