I&C Field Service Representative - Specialty Ops

Suez Water Technologies & Solutions; Philadelphia (Philadelphia County); On-site; USD 54,000 - 56,000; Full time

Job summary

Veolia Group is seeking an experienced Industrial & Controls Field Service Representative in the United States. The role combines field service with industrial maintenance and controls knowledge to support water treatment systems and associated equipment.

You will troubleshoot, calibrate, and maintain electrical and control systems across diverse industrial applications while coordinating with customer teams and ensuring safety and regulatory compliance.

Qualifications

• Minimum 2+ years of service/maintenance experience in an industrial setting.
• Electrical install, repair, and maintenance experience including PLC troubleshooting and 480V 3-Phase work.

Responsibilities

• Install, inspect, maintain, operate, troubleshoot, repair, and calibrate electrical and electronic equipment.
• Carry out mechanical, electrical, and controls troubleshooting on pumps, valves, and instrumentation.
• Perform preventative maintenance checks on pumps, compressors, drives, and related equipment.
• Review customer plant installations against references and drawings (P&IDs, electrical schematics).
• Maintain switchgear and power distribution systems.
• Mentor and train customers on system operation and maintenance.

Skills

Electrical testing

Reading blueprints

Independent work

Team coordination

Safety compliance

Education

High School Diploma

STEM degree / technical cert

Tools

PLC software

Electrical panels

Measurement instruments

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Industrial & Controls Field Service Representative is a Monday through Friday position with on-call responsibilities for nights and weekends as needed. This role combines field service expertise with industrial maintenance and controls knowledge, providing operations and maintenance support for water treatment systems and related equipment. This is an excellent opportunity for an experienced Industrial Electrician, Electrical and Controls Technician, E&I Technician, or similar professional to work on mission-critical systems across diverse industrial applications.

Key Characteristics

• Analyzes, troubleshoots, implements, improves, and maintains electrical power circuits and equipment
• Maintains and upgrades control and automation systems, instrumentation, and electronic/pneumatic equipment
• Conducts maintenance and calibration activities on water treatment systems and related technologies
• Demonstrates excellent mechanical know-how and problem-solving skills
• Operates, monitors, and optimizes equipment performance
• Consults with customer management and operations teams

Duties & Responsibilities

• Install, inspect, maintain, operate, troubleshoot, repair, and calibrate mechanical, pneumatic, hydraulic, electrical, and electronic equipment
• Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Perform preventative maintenance checks on pumps, compressors, drives, and auxiliary equipment
• Review customer plant installations and compare against reference drawings (P&IDs, electrical schematics, general arrangements)
• Maintain electrical switchgear and power distribution systems
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Identify, report, and correct safety and environmental concerns
• Mentor and train employees and customers on system operation and maintenance
• Oversee construction and/or maintenance activities performed by third parties
• Maintain preventative maintenance records and complete all appropriate documentation
• Ensure contract compliance of volume and quality specifications
• Perform all work in compliance with Company standards, procedures, and regulatory requirements
• Maintain general upkeep of all tools and equipment
• Follow good housekeeping practices and maintain clean work areas
• Respond to emergency repairs and callouts (within 1 hour) during and after regular business hours
• Stay current on Operations Qualifications and required training
• Interface and communicate with customers and suppliers as required
• Other duties as assigned

Knowledge, Skills, Abilities

• Proficient with electronic test instruments and measurement devices
• Knowledge and experience reading and interpreting electrical and mechanical blueprints and diagrams
• Ability to work independently and remotely with project teams
• Ability to work with a team and coordinate work schedules
• High attention to detail with ability to follow work processes, standards, and requirements
• Ability to work from elevated platforms, excavated areas, ladders, stairwells, and walkways
• Ability to respond to and address callouts and emergencies during and after regular business hours
• Complies with company safety and quality policies and code of conduct

Qualifications

Preferred

The job description is not designed to capture all the employee's responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

• Knowledge of simple programming and PLC software
• Instrument, Controls, and Mechanical Maintenance experience
• Electrical panel board experience
• Motor Controls experience
• Positive displacement pump repair experience
• Trade school experience in electrical, plumbing, carpentry, and/or mechanical repair
• Experience working with water treatment equipment and various technologies (media filtration, softening, reverse osmosis, ion exchange, de-oxygenation, electrodeionization, ultrafiltration)
• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Required

• High School Diploma, G.E.D., or equivalent
• Minimum 2+ years of service/maintenance experience or equivalent in an industrial environment
• At least 1 year of Instrument and Controls or mechanical repair and maintenance work experience
• At least 1 year of Electrical install, repair, and maintenance work experience including electronic troubleshooting, PLC programming, and 480V 3-Phase electrical repair and maintenance
• Electrical Certification
• Valid Driver's License

Additional Information

• Monday through Friday with on-call availability nights and weekends as needed

Salary range $39.39 - $41.00 hr

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.