I-9 Specialist & Customer Support (In-Office)

Vertical Screen, Inc.; Warminster Township (Bucks County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K plan with generous company match

Flexible spending accounts

Paid time off

Paid holidays

Paid training program

Job summary

Vertical Screen, Inc. is hiring an I-9 Document Witness for its Warminster, PA office.

This in-office role supports the i9Success team, completing Form I-9s and guiding applicants through the workflow, with a starting pay of $16.00 per hour for the 12pm-8pm shift. Candidates should have at least a high school diploma, prefer bilingual Spanish, and be adept at time management, organization, and clear communication.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Bilingual in Spanish preferred.
• Strong time management, organizational, and communication skills.
• Ability to manage confidential information and multi-task effectively.

Responsibilities

• Works within the i9Success product, completes Forms I-9 and handles applicant contact during workflow.
• Manages incoming emails, calls, and chats; investigates issues to determine resolutions.
• Works with subjects to process and complete Form I-9.
• Maintains knowledge base and stays updated on product knowledge and company policies.
• Meets individual and team performance targets and escalates issues when needed.

Skills

Bilingual Spanish

Time management

Organizational skills

Communication skills

Telephone skills

Confidential information handling

Multitasking

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Vertical Screen, Inc. is hiring an I-9 Document Witness for its Warminster, PA office.

This in-office role supports the i9Success team, completing Form I-9s and guiding applicants through the workflow, with a starting pay of $16.00 per hour for the 12pm-8pm shift. Candidates should have at least a high school diploma, prefer bilingual Spanish, and be adept at time management, organization, and clear communication.