Hyperscaler DC Network Engineer - Plano

Ericsson GmbH; Plano (TX); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Dental plan

401(k) matching

Paid time off

Stock Purchase Plan

Job summary

Ericsson Inc. in Plano, TX, is seeking an experienced Network Engineer to deploy and operate high‑performance network and optical transport infrastructure in data centers and labs.

You will collaborate with customers, field technicians, and engineering stakeholders to deliver reliable, mission‑critical solutions. You will lead complex changes, perform risk analysis, and provide Tier 3 escalation support while maintaining rigorous procedures and documentation.

Qualifications

• Recent hands-on physical deployment experience in data center networking, optical transport, or mission-critical infrastructure.
• Demonstrated experience with rack installation, fiber deployment, switch/router installation, testing, and commissioning in data centers.
• Experience supporting hyperscale, colocation, or similarly large-scale and mission-critical data center environments.
• Practical knowledge of Data Center Interconnect architecture and high-speed optical transport.
• Experience with modular chassis platforms from Cisco/Arista/Juniper and comparable systems.
• Experience installing or supporting data center computing and server platforms from major vendors.
• Working knowledge of OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and related optical transport technologies.
• Hands-on experience with optical and fiber test equipment (Power Meter, Light Source, Microscope, VFL, OLTS, OTDR, BERT).
• Strong troubleshooting across physical layer, fiber, network hardware, and optical transport domains.
• Ability to lead or author Methods of Procedure and manage high-risk changes with pre-checks and rollback.
• Strong break/fix, fault isolation, root-cause analysis, and technical documentation skills.
• Ability to act as Tier 3 escalation and guide field teams with clear instructions.
• Strong customer-facing communication and ability to explain technical risks.
• Ability to work independently at customer sites while coordinating across teams.
• Analytical and documentation skills, including Microsoft productivity tools.
• Consultative mindset, curiosity, attention to detail, and focus on safety and ops excellence.
• Willingness to travel across the United States as required.

Responsibilities

• Support physical deployment activities in customer data centers, including rack installation, fiber deployment, switch and router installation, testing, commissioning, upgrades, migrations, and remediation.
• Support hyperscale and colocation environments of large-scale data center operators.
• Install, troubleshoot, and commission high-capacity network, server, and optical transport equipment in live or controlled data center environments.
• Support Data Center Interconnect deployments connecting geographically separated data centers using high-speed optical transport.
• Work with optical line systems and related components, including OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated cabling and optics.
• Develop, review, and maintain detailed Methods of Procedure for installations, upgrades, migrations, break/fix activities, and remediation.
• Perform scenario planning, risk analysis, pre-checks, post-checks, and rollback planning for complex operational changes and customer escalations.
• Provide Tier 3 technical escalation support to field technicians and delivery teams for complex network, hardware, fiber, and transport issues.
• Review Bills of Materials, equipment lists, designs, and implementation plans for technical accuracy, completeness, and alignment with customer requirements.
• Diagnose faults using optical and network test equipment; document findings, corrective actions, and commissioning results.
• Identify operational gaps and improvement opportunities, recommending practical solutions that improve reliability, efficiency, service quality, and customer outcomes.

Skills

Data center networking

Optical transport

Rack installation

Fiber deployment

Network troubleshooting

Tier 3 escalation

Documentation

Customer-facing communication

Microsoft Office

Tools

Cisco 8000 Series

Arista 7800 Series

Juniper PTX Series

HPE servers

Dell servers

NVIDIA DGX

OLS/ROADM equipment

Job description

Join our Team

About this opportunity

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

In this role, you will work directly with customers, field technicians, delivery teams, and engineering stakeholders across data centers, laboratories, and operational environments. You will act as a trusted technical advisor, helping customers deploy and operate reliable, high-performance network and optical transport infrastructure.

This opportunity is ideal for an experienced infrastructure engineer who combines hands‑on deployment expertise with strong operational discipline, customer communication, and the ability to lead complex technical work in mission‑critical environments.

What you will do

• Support physical deployment activities in customer data centers, including rack installation, fiber deployment, switch and router installation, testing, commissioning, upgrades, migrations, and remediation.
• Support hyperscale and colocation environments of large-scale data center operators.
• Install, troubleshoot, and commission high‑capacity network, server, and optical transport equipment in live or controlled data center environments.
• Support Data Center Interconnect deployments connecting geographically separated data centers using high‑speed optical transport.
• Work with optical line systems and related components, including OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated cabling and optics.
• Develop, review, and maintain detailed Methods of Procedure for installations, upgrades, migrations, break/fix activities, and remediation.
• Perform scenario planning, risk analysis, pre‑checks, post‑checks, and rollback planning for complex operational changes and customer escalations.
• Provide Tier 3 technical escalation support to field technicians and delivery teams for complex network, hardware, fiber, and transport issues.
• Review Bills of Materials, equipment lists, designs, and implementation plans for technical accuracy, completeness, and alignment with customer requirements.
• Diagnose faults using appropriate optical and network test equipment; document findings, corrective actions, and commissioning results.
• Identify operational gaps and improvement opportunities, recommending practical solutions that improve reliability, efficiency, service quality, and customer outcomes.

Skills you will bring

• Recent hands‑on physical deployment experience in data center networking, optical transport, or mission‑critical infrastructure;
• Demonstrated experience with rack installation, fiber deployment, switch/router installation, testing, and commissioning in data centers.
• Experience supporting hyperscale, colocation, or similarly large‑scale and mission‑critical data center environments.
• Practical knowledge of Data Center Interconnect architecture and high‑speed optical transport.
• Experience with modular chassis platforms from one or more of the following vendors, or comparable systems: Cisco 8000 Series, Arista 7800 Series, and Juniper PTX Series.
• Experience installing or supporting data center computing and server platforms from HPE, Dell, Supermicro, NVIDIA DGX, or comparable manufacturers.
• Working knowledge of OLS, ROADM, transponders, MUX/DEMUX, EDFAs, and associated optical transport technologies.
• Hands‑on experience with optical and fiber test equipment, including Optical Power Meter, Light Source, Fiber Microscope, VFL, OLTS, OTDR, and BERT Tester.
• Strong troubleshooting skills across the physical layer, fiber, network hardware, and optical transport domains.
• Proven ability to lead or author Methods of Procedure and execute high‑risk changes with clear pre‑check, implementation, validation, and rollback procedures.
• Strong break/fix, fault isolation, root‑cause analysis, and technical documentation skills.
• Ability to operate as a Tier 3 escalation point and provide clear, actionable guidance to field teams.
• Strong customer‑facing communication skills and the ability to explain technical risks and recommend practical improvements.
• Ability to work independently at customer sites while influencing outcomes across multiple teams and organizations.
• Strong analytical and documentation skills, including proficiency with Microsoft productivity tools.
• Consultative mindset, curiosity, attention to detail, and a consistent focus on operational excellence and safety.
• Willingness to travel to customer data centers, laboratories, warehouses, and other operational locations across the United States as required.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit‑based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) Hybrid: Plano, Texas

Job details: Network Engineer

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long‑term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short‑term and long‑term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work‑life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro‑rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company‑paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.