Hygiene Assistant

Sonrava Health; Wilmington (DE); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid sick & vacation

8 holidays

Medical, dental & vision insurance

401(k) plan

Life insurance

Disability insurance

Critical illness insurance

Employee assistance program

Referral bonuses

Total rewards program

Performance reviews

Flexible work environment

Job summary

Sonrava Health is seeking a Hygiene Assistant to provide exceptional patient experiences while in the chair and support the clinical team with dental procedures and patient education.

The role emphasizes patient retention, confidentiality, and collaboration within a busy dental practice. You will assist doctors and hygienists, maintain equipment, and help manage scheduling and referrals in a supportive environment.

Qualifications

• Minimum of high school diploma or equivalent required.
• Current radiography certification required.
• Active Dental Assistant license as required by state.
• Current CPR/BLS certification preferred.
• Ability to obtain nitrous oxide/oxygen analgesia certification as required by state.

Responsibilities

• Provide exceptional customer service with chair-side manner and teamwork.
• Assist the doctor and hygienist with dental procedures and maintain patient service quality.
• Review patient charts prior to arrival and document health history and consent.
• Perform Four Handed Dentistry tasks: temporary crowns, rubber dam, restorations, seating prosthodontics.
• Take, develop and mount radiographs and intra-oral photos.
• Sterilize and prepare equipment and operatory before/after appointments.
• Track lab cases and order dental supplies.
• Maintain patient confidentiality per HIPAA; comply with OSHA and BBP policies.
• Educate patients and address questions for comfort and trust.
• Assist admin team with scheduling and referrals as needed.
• Learn new computer programs and practice software.

Skills

Customer service

Chair-side manner

Teamwork

Procedure support

Radiography

HIPAA compliance

OSHA compliance

Multi-tasking

Patient education

Scheduling referrals

Computer proficiency

Education

High school diploma

Radiography certification

Dental license

CPR/BLS certification

Nitrous oxide certification

Job description

Overview

We are looking for an enthusiastic Hygiene assistant that loves building and maintaining positive relationships with patients who is flexible, and willing to collaborate with other team members. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? Your primary role is to provide excellent patient experiences while "in the chair", and overall patient retention.

We are looking for an enthusiastic Hygiene assistant that loves building and maintaining positive relationships with patients who is flexible, and willing to collaborate with other team members. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? Your primary role is to provide excellent patient experiences while "in the chair", and overall patient retention.

Responsibilities

Skills/ Abilities

• Provide exceptional customer service, with excellent chair-side manner, while demonstrating teamwork


• Assist the doctor and/or hygienist(s), with dental procedures maintain excellent patient service, integrity, flow.


• Review patient charts prior to doctor arrival, document appropriate patient information and health history during the exam and treatment, ensure all patient consents are completed prior to treatment.


• Four Handed Dentistry- fabricate temporary crowns, place rubber dam, place amalgam and composite restorations, assist with seating permanent/removable prosthodontics, coronal polishing, sealant placement.


• Ability to take, develop and “mount” accurate, high quality radiographs/intra-oral photos.


• Clean, sterilize and prepare the equipment and operatory, prior to and after a patient’s appointment.


• Track the incoming and outgoing lab cases, monitor and order dental supplies.


• Maintain patient confidentiality through HIPAA compliance, follow safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) Ability to multi-task and remain calm in a rapidly changing environment.


• Assist in educating the patients and address their questions and/or concerns to help them feel more comfortable.


• Assist the business administrative team in scheduling patients and submitting referrals as clinically necessary.


• Computer proficiency and the ability to learn new programs.

Education/Certification(s)

• Minimum of high school diploma or equivalent required


• Current radiography certification required.


• Active Dental Assistant/ CDA/ EFDA/ EDDA/ QDA license, as required by state


• Current certification in Cardiopulmonary Resuscitation (CPR- BLS) preferred


• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred as required by state, or ability to become certified.

Benefits:

• Paid Sick and Vacation Time


• 8 Paid Holidays


• Medical, Dental & Vision Insurance


• 401(k) plan


• Company Paid Life Insurance


• Affordable Short- & Long-Term Disability Insurance


• Affordable Accidental and Critical Illness Insurance


• Employee Assistance Program


• Referral Bonuses


• Total Rewards Program


• Annual Performance Reviews


• We Provide a Flexible Work Environment to Offer Work/Life Balance