Hydraulic Hose Mobile Service Technician

Bridgestone HosePower; La Porte (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Bridgestone HosePower is seeking Mobile Sales and Service Technicians to diagnose, repair, and assemble hose solutions at customer sites. You will travel to sites, assess equipment, and build custom hose assemblies with company tools.

In addition to technical work, you will engage with customers to identify service opportunities, expand the customer base, and maintain strong relationships in a fast-paced, service-driven environment.

Qualifications

• Must be 21 years or older and hold a valid driver's license with a clean record.
• No DUI charges or convictions and no more than two moving violations in three years.
• Strong communication and customer-relations skills are essential.
• Ability to diagnose issues, perform repairs, and assemble hose solutions.

Responsibilities

• Build hydraulic hose assemblies on-site at customer locations.
• Remove and install hose assemblies as needed.
• Perform machine inspections to ensure proper function and safety.
• Conduct cold call prospecting to develop new business within territory.
• Manage territory accounts and maintain customer relationships.
• Provide accurate quotations for large-scale projects.
• Submit timely data for invoicing and service documentation.
• Maintain and protect company tools, equipment, and vehicles.

Skills

Customer relations

Mechanical aptitude

Time management

Self-motivation

Willingness to learn

Excellent communication

Job description

At Bridgestone HosePower our Mobile Sales and Service Technicians (MSST) are the face of field operations. Our MSSTs expertly built hose assemblies and top-quality repair services directly to customers with professionalism, precision, and efficiency. As an MSST, you will travel to job sites to diagnose machine and equipment issues, perform repairs, and assemble custom hose solutions using specialized tools provided by the company.

When you're not working on equipment or turning wrenches, you will play a key role in expanding our customer base by engaging with prospects, checking in on customers, and identifying new service opportunities. Building strong relationships with customers is the key to being successful in this position. This position blends hands-on technical work with customer interaction, making it ideal for individuals who thrive in a fast-paced, goal orientated, service-driven environment.

Essential Duties And Responsibilities

• Build hydraulic hose assemblies on-site at customer locations
• Remove and install hose assemblies as needed
• Perform machine inspections to ensure proper function and safety
• Conduct cold call prospecting to develop new business within assigned territory
• Manage territory accounts and maintain strong customer relationships
• Provide accurate information for quotations on large-scale projects
• Submit timely and legible data for invoicing and service documentation
• Maintain and protect company-owned tools, equipment, and vehicles at all times

Qualifications

Required Qualifications:

• Must be 21 years or older
• Valid driver’s license for a minimum of three years
• No more than two moving violations in the past three years
• No DUI charges or convictions

Desired Qualifications

• Sound, independent judgment, as need arises
• Professional customer relations and communication skills
• Passion for excellence
• Good soft skills for customer interaction and building relationships
• Ability to work under pressure
• Mechanical aptitude
• Sound time management skills
• Ability to work independently and self-motivated
• Strong attention to detail
• Prior experience with effective troubleshooting resolution
• Ability to maneuver in confined spaces
• Flexibility and ability to think on one’s feet
• Ability to successfully operate hand and power tools
• Willingness to learn