Hybrid Verification & Field Engineer - Python Automation

Ciena Corporation

Alpharetta (GA)

Hybrid

USD 100,000 - 135,000

Full time

14 days+

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Job summary

Ciena Corporation in Alpharetta, GA is seeking a Verification and Field Application Engineer for a hybrid role. You will drive test strategies, plans, and execution for WaveLogic Optical Modem, interact with customers, PLM and R&D, and support field activities including demos and issue reproduction.

The role combines manual and automated testing, Python automation, and lab work in a customer-focused environment.

Qualifications

5–10 years of experience in product verification, system test, test automation, field application engineering, or customer support engineering.
Strong background in manual testing, automation testing, and system-level validation.
Experience creating and maintaining Python-based test automation.
Ability to write, execute, debug, and fix automation scripts.
Experience with lab environments and test equipment.
Familiarity with CLI, JSON, SDKs, APIs, and device configuration interfaces.
Experience with Jenkins CI/CD or other CI/CD platforms is a plus.

Responsibilities

Develop comprehensive test strategies and test plans to validate customer use cases, product capabilities, and system-level behavior.
Perform both manual testing and automated testing for optical modem, networking, and telecom-related features.
Build and maintain lab test environments for validation activities, considering interactions across multiple product features and configurations.
Execute validation test cases, analyze results, document findings, and report defects clearly.
Develop, execute, debug, and maintain Python automation test cases to improve test coverage and execution efficiency.
Augment and improve existing automated test cases, test scripts, and automation frameworks.
Troubleshoot automation failures, lab issues, product behavior, and customer-reported defects.
Report defects and follow up with design/R&D teams through closure.
Summarize test metrics, communicate test results, and provide clear status updates to stakeholders.
Work closely with subject matter experts to ensure testing aligns with customer-focused solutions, product specifications, and expected system behavior.
Support customer lab activities, field issues, customer demos, and issue reproduction.
Participate in customer-facing discussions, including demos, technical support calls, issue reviews, and requirements clarification.
Review customer-reported issues and feedback with appropriate engineering teams to identify potential design improvements.
Use available tools, logs, CLI commands, APIs, SDKs, JSON interfaces, and lab equipment to configure, validate, and troubleshoot devices.
Evaluate and apply modern tools, including AI-assisted coding or automation tools, where appropriate, to improve testing efficiency and productivity.