Hybrid Service Specialist — Financial Client Support

Tech Support Office; St. Louis, Northern (MO, KY); Hybrid; USD 43,000 - 67,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

401(k) retirement plan

HSA/FSA

Job summary

Edward Jones in St. Louis is hiring a Service Specialist to support Financial Advisors and practice teams with prompt, accurate service. You will handle inquiries by phone and written communications, ensuring a seamless experience for both associates and clients.

The role requires 1–2 years in customer service, strong MS Office skills, and a bachelor’s degree is preferred. Office four days weekly; benefits include comprehensive employer programs and a collaborative culture.

Qualifications

• 1–2 years of customer service experience, preferably in financial services.
• Strong computer skills including Microsoft Office.
• Bachelor’s degree preferred.

Responsibilities

• Provide professional, courteous support to practice teams and clients via phone and written communication.
• Research and resolve inquiries by delivering accurate information and practical solutions.
• Maintain high service standards while managing multiple requests in a fast-paced environment.
• Continuously learn and apply new processes, systems, and updates to ensure accurate support.
• Collaborate with teammates and share knowledge to improve service quality and efficiency.

Skills

Customer service

Microsoft Office

Education

Bachelor’s degree preferred

Job description

Edward Jones in St. Louis is hiring a Service Specialist to support Financial Advisors and practice teams with prompt, accurate service. You will handle inquiries by phone and written communications, ensuring a seamless experience for both associates and clients.

The role requires 1–2 years in customer service, strong MS Office skills, and a bachelor’s degree is preferred. Office four days weekly; benefits include comprehensive employer programs and a collaborative culture.