Hybrid Senior QA & Process Improvement Specialist

Southern California Edison (SCE); Pomona (CA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Southern California Edison (SCE) in Pomona, CA, is seeking a Quality Assurance/Process Improvement, Sr Specialist to lead data analytics, reporting, and process improvements for streetlight assets and billing accuracy. The role involves cross‑functional collaboration, audits, and enhancing data integrity to support revenue generation.

Ideal candidates bring advanced analytics, reporting skills, and a proven track record in process improvement.

Qualifications

• Five or more years of experience with advanced data analytics, reporting and developing process improvement opportunities to ensure quality of processes.

Responsibilities

• Performs quality assurance and business process improvement activities.
• Conducts periodic audits to ensure SOP compliance.
• Participates in SLA process inputs.
• Uses data analytics to drive data-based decisions and improve data gathering and records.

Skills

Data analytics

Reporting

Process improvement

Stakeholder collaboration

Education

Bachelor's degree in Business or Economics

Master's degree (preferred)

Job description

Southern California Edison (SCE) in Pomona, CA, is seeking a Quality Assurance/Process Improvement, Sr Specialist to lead data analytics, reporting, and process improvements for streetlight assets and billing accuracy. The role involves cross‑functional collaboration, audits, and enhancing data integrity to support revenue generation.

Ideal candidates bring advanced analytics, reporting skills, and a proven track record in process improvement.