Hybrid Scheduler - Cell Therapy Logistics & Scheduling

TechDigital Group; Seattle (WA); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Specialist in Scheduling and Cell Logistics to manage patient treatment schedules for cutting-edge cellular immunotherapy products. This role involves coordinating with treatment sites, manufacturing, and logistics partners to ensure smooth operations and a positive customer experience. The ideal candidate will thrive in a dynamic environment, demonstrating exceptional customer service skills and adaptability to changing needs. Join a forward-thinking team dedicated to improving patient outcomes through advanced therapies while enjoying a hybrid work setup that balances remote and onsite responsibilities.

Qualifications

• Bachelor's degree or 3 years of relevant work experience required.
• Experience in customer service, logistics, or supply chain preferred.

Responsibilities

• Schedule and monitor patient treatment schedules for cell therapy.
• Resolve operational issues related to transportation and manufacturing.
• Ensure a positive end-to-end customer experience.

Skills

Customer Service Experience

Transportation logistics experience

Adaptability in ambiguous situations

Biopharma experience

SalesForce

Education

Bachelor's degree

3 years of work experience

Tools

SalesForce

Job description

The resource will provide administration, support, enhancement, and modernization services for enterprise automation and DevOps platforms supporting the Client IPM Services engagement. Responsibilities include:
• Appian platform administration and application deployment.
• Blue Prism RPA platform administration and support.
• AWS infrastructure operations including EC2, EFS, FSx, Lambda and associated services.
• GitLab, Jenkins, Terraform, and UCD CI/CD platform support.
• Incident, problem, and production support.
• Release and change management activities.
• Vulnerability assessment, remediation coordination, and compliance support.
• AI-driven engineering initiatives using GitHub Copilot and Microsoft 365 Copilot.
• Collaboration with federated teams across the organization.
• Automation of operational and compliance processes.
• Documentation, monitoring, governance, and platform reliability improvements.

What are the top 3 skills required for this role?
1. Appian Administration & Blue Prism RPA
2. AWS Infrastructure Engineering
3. GitLab / Jenkins / Terraform / UCD DevOps Engineering

Additional Information:
Team size, direct reports, key deliverables, unique selling points, additional qualifications, team culture etc.
Supports Client Shared services engagement.
Individual contributor role.
Experience supporting critical production platforms required.
Strong communication and stakeholder management skills preferred.
Experience with AI-assisted engineering, automation, compliance processes, and vulnerability management preferred.
Ability to support federated teams and multiple technology platforms