Hybrid Salesforce Platform Admin II Public Sector Multi-Org

RedSalsa Technologies, Inc.; Nashville (TN); Hybrid; USD 70,000 - 95,000; Full time

Job summary

RedSalsa Technologies, Inc. in Nashville is seeking a Salesforce Platform Administrator II to manage advanced system administration for multiple Salesforce orgs.

You will implement enhancements, maintain data quality, and ensure security and governance across 11 statewide orgs using Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud. The role requires public sector experience and Salesforce certifications, with responsibilities including release management, user

Qualifications

• Graduation from an accredited college or university with a bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• Three years of professional-level Salesforce administration experience required.
• Public sector environments or multi-org Salesforce experience preferred.
• Salesforce Certified Administrator and Advanced Administrator certifications required or to be obtained within a set timeframe.

Responsibilities

• Provide daily Salesforce administrative support, including user provisioning, profile and permission management, and security configuration.
• Implement small to medium enhancements such as page layout updates, flows, and automation changes.
• Monitor and maintain data quality, including duplicate prevention and validation activities.
• Support functionality across Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud across multiple orgs.
• Troubleshoot user issues and escalate complex concerns as needed.
• Collaborate with agency partners to gather requirements and translate into Salesforce configurations.
• Assist with release management, sandbox preparation, testing coordination and deployment support.
• Ensure compliance with STS security, governance, documentation, and audit requirements.
• Coordinate with vendor teams and internal Salesforce teams to maintain consistency across orgs.
• Update and maintain reports and dashboards based on agency needs.
• Stay informed on Salesforce releases and recommend platform improvements.

Skills

Salesforce administration

User management

Security configuration

Flows & automation

Data quality

Reports & dashboards

Agile methodologies

Multi-org environments

Education

Bachelor’s degree in Computer Science, Information Systems, Business, or related field

Tools

Public Sector Solutions

Experience Cloud

Service Cloud

Sales Cloud

Job description

RedSalsa Technologies, Inc. in Nashville is seeking a Salesforce Platform Administrator II to manage advanced system administration for multiple Salesforce orgs.

You will implement enhancements, maintain data quality, and ensure security and governance across 11 statewide orgs using Public Sector Solutions, Experience Cloud, Service Cloud and Sales Cloud. The role requires public sector experience and Salesforce certifications, with responsibilities including release management, user