Hybrid Sales & Service Technician — Growth & Training

Bridgestone Americas; Roanoke (VA); Hybrid; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay

Job summary

The Bridgestone Retail Operations (BSRO) team is hiring a Retail Sales and Service Technician (SST) in a hybrid role designed as a pipeline for future growth within Firestone Complete Auto Care. You will serve customers by assessing needs, recommending products and services, and performing entry-level vehicle services to ensure complete customer satisfaction.

Successful individuals will learn all aspects of store operations, flex between customer service and basic shop tasks, and grow through

Qualifications

• High School Diploma or equivalent required.
• Valid automobile driver's license required.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

Responsibilities

• Customer service, sales, customer issue resolution - 75%.
• Basic vehicle service tasks, oil, tires, fluids - 25%.
• Store operations, opening/closing, inventory, displays - as needed basis.

Skills

Customer service

Sales

Basic vehicle service

Store operations

Teamwork

Education

High School Diploma or equivalent

Tools

Store systems

Job description

The Bridgestone Retail Operations (BSRO) team is hiring a Retail Sales and Service Technician (SST) in a hybrid role designed as a pipeline for future growth within Firestone Complete Auto Care. You will serve customers by assessing needs, recommending products and services, and performing entry-level vehicle services to ensure complete customer satisfaction.

Successful individuals will learn all aspects of store operations, flex between customer service and basic shop tasks, and grow through