Hybrid QA/Testing Manager - Healthcare IT Quality Lead

State of Utah; Salt Lake City (UT); Hybrid; USD 44,000 - 72,000; Full time

Benefits offered by this job

Hybrid work arrangement

Full benefits package

Job summary

The State of Utah’s Division of Integrated Healthcare is seeking a Quality Manager for the Office of Systems and Project Management in Salt Lake City. You will oversee QA/testing teams and coordinate with vendors and the Division of Technology Services to ensure system quality and compliance.

In this hybrid role, you will mentor staff, lead testing efforts for PRISM, develop testing strategies, and report findings to leadership while aligning health IT architecture with state standards.

Qualifications

• 5+ years of project management experience on large healthcare or Medicaid IT systems.
• Experience defining QA/test processes and managing system release testing.
• PMP certification is preferred.
• Strong problem-solving, analytical, and decision-making skills.
• Technical knowledge of applications, programming, system architecture, and technical software environments.
• Proficiency with Google Workspace, Word, Excel, and SharePoint.
• Proven leadership and team management experience.
• Proven ability to measure task performance and monitor productivity.
• Excellent written and verbal communication skills.
• Stakeholder facilitation experience.
• Time and workload management skills.
• Inductive and deductive reasoning abilities.
• Risk management proficiency.
• Change and operational agility.

Responsibilities

• Oversee QA/Test team responsibilities and support system updates and releases.
• Coordinate with vendor and DTS on system updates and standards.
• Track PRISM tickets from request to implementation; develop use cases and workflows.
• Plan testing for each PRISM release and assess impact of changes.
• Create and maintain SOPs for Quality/Testing activities.
• Provide data findings and leadership-ready analyses.
• Mentor and monitor performance of Testing team.
• Represent DHHS & PRISM in meetings with stakeholders.
• Assist in overtime planning and coverage.
• Plan for future workload and ensure compliance with security standards.

Skills

5+ years project management

QA/test process definition

Leadership & team management

Problem solving & analysis

Technical knowledge of applications &架

Google Workspace

Microsoft Word

Microsoft Excel

SharePoint

Stakeholder facilitation

Time & workload management

Inductive & deductive reasoning

Risk management

Change & operational agility

Education

Project Management Professional (PMP) certification

Tools

Google Workspace

Microsoft Word

Microsoft Excel

SharePoint

Job description

The State of Utah’s Division of Integrated Healthcare is seeking a Quality Manager for the Office of Systems and Project Management in Salt Lake City. You will oversee QA/testing teams and coordinate with vendors and the Division of Technology Services to ensure system quality and compliance.

In this hybrid role, you will mentor staff, lead testing efforts for PRISM, develop testing strategies, and report findings to leadership while aligning health IT architecture with state standards.