Hybrid Pharmacist

Walgreens; Memphis (TN); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Walgreens is seeking a licensed pharmacist to ensure accurate compounding, dispensing, review and verification of prescribed medications within regulatory guidelines. This role supports hybrid work across stores, call centers, and remote sites, delivering empathetic pharmacy consulting and immunization services to patients.

Responsibilities include medication management, patient counseling, and collaboration with providers to optimize outcomes, while maintaining pharmacy operations, inventory,

Qualifications

• BS in Pharmacy or Pharmacist Degree from an accredited institution.
• Current Pharmacist license as granted by the state licensing authority.
• Experience dispensing prescriptions and knowledge of state/federal laws.
• Certified Immunizer or willing to become one within 90 days.
• Willing to work in different environments (Centralized, Retail, Virtual).
• Willing to travel up to 10% of the time.

Responsibilities

• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Enhances patient experience through consultation, vaccines and wellness services.
• Provides centralized support and reviews prescriptions in-person or virtually.
• Supports training and development and promotes teamwork.
• Ensures compliance with regulations and policy standards.

Skills

Pharmacist license

Patient counseling

Medication management

Regulatory compliance

Inventory management

Education

BS in Pharmacy

Pharmacist Degree

Tools

Intercom

Promise

Plus

Job description

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience.

Job Responsibilities

• Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
• Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
• Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
• Provides expertise, resources, education and support to broader team.
• Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision.
• Supports company policies, procedures, mission, values, and standards of ethics and integrity.
• Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
• Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions).
• Oversees pharmacy opening, closing and shift change.
• Maintains and develops relationships with medical providers and other health professionals. Ensures pharmacy staff follows up with medical providers’ to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
• Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
• Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
• Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities.
• Participates in community events that reflect the unique communities we serve as requested by leadership team.
• Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
• Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
• Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

Basic Qualifications:

• BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
• Current Pharmacist license as granted by the appropriate state licensing authority.
• Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications:

• At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience with pharmacy technology including Intercom, Promise, and Plus.
• Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.