Hybrid Patient Safety Observer - District Float Pool - FT - Flex - MSS

CO010 Memorial Healthcare System; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Memorial Healthcare System in Miramar, Florida is seeking a Monitoring Technician to ensure patient safety for high-risk individuals through continuous remote and in-person observation, under the supervision of a registered nurse. You will perform visual and digital surveillance, document activities in the EMR, communicate with the clinical team, and participate in safety rounds.

The role requires basic computer skills, English proficiency, and the ability to multitask in a fast-paced

Qualifications

• High School Diploma or Equivalent (Required)
• BLS American Heart Association (BLS) certification required
• Basic computer skills and ability to maintain medical records
• Effective English communication, both verbal and written
• Ability to multitask and manage multiple duties
• Knowledge of patient confidentiality and safety policies

Responsibilities

• Performs continual visual and digital surveillance of up to twelve patients on up to three monitors.
• Communicates observations to the clinical team and awaits replacement to ensure continuous observation.
• Documents patient activity and interactions in the electronic medical records.
• Stays at bedside during one-on-one monitoring unless relieved by a staff member.
• Completes hourly rounding log for assigned patient during in-person duty.
• Redirects patients from at-risk behavior during remote monitoring.
• Contacts nursing staff when direct patient assistance is required.
• Participates in safety reporting and identifies patient safety issues.
• Follows departmental protocols and seeks assistance if a patient poses a threat.
• Provides thorough hand-off reports for transition of duties.
• Removes hazards from the patient environment and reports as appropriate.
• May assist with activities of daily living as delegated by supervising RN.

Skills

Observation

Communication

Multitasking

English literacy

Education

High School Diploma

BLS Certification

Tools

EMR systems

Observation software

Monitoring devices

Job description

Location

Location: Miramar, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Summary: Ensures safety and injury prevention for patients at high risk for falls, elopement, and other at-risk behaviors including disruption of treatment through continual visual surveillance via remote monitoring system and/or one-on-one in person patient monitoring under the supervision of a Registered Nurse.

Responsibilities

• Performs continual visual and digital 2-way audio surveillance of up to twelve (12) patients, on up to three (3) monitors which communicates directly with assigned patients via observation software.


• Consistently communicates with clinical team based on observation feedback of patients and waits for replacement prior to vacating the monitoring station for any reason to ensure constant patient observation remains intact.


• Responsible for timely and accurate documentation of patient activity, interactions, and communication to the clinical team according to policy, protocol and/or standard of work in the electronic medical records.


• When performing one-on-one monitoring at the bedside, remains at bedside of assigned patient at all times unless relieved by an appropriate staff member.


• Completes hourly rounding log for assigned patient for in-person duty.


• During remote monitoring, verbally redirects the patient from engaging in at risk behavior.


• Contacts appropriate nursing staff if patient requires direct assistance.


• Participates in the collaborative identification and reporting of patient safety issues and assures patient environment safety.


• Immediately follows the departmental protocol/guidelines and seeks assistance from the clinical team when patient appears to pose a threat to self and/or others.


• Responsible for providing thorough hand-off report utilizing standardized electronic medical review for transition of duties.


• When performing one-on-one monitoring at the bedside, identifies and removes hazards from the patient and patient's environment, and reports as appropriate.


• May provide patient care, and/or assist assigned patient with performing activities of daily living, as delegated by supervising RN.

Competencies

• ACCOUNTABILITY


• ANALYSIS AND DECISION MAKING


• CUSTOMER SERVICE


• DOCUMENTATION


• ORGANIZATION SKILLS


• PATIENT AND FAMILY CENTERED CARE


• PATIENT SAFETY - ANCILLARY/SUPPORT


• PROBLEM SOLVING


• RESPONDING TO CHANGE
  
• STANDARDS OF BEHAVIOR

Education and Certification Requirements

• High School Diploma or Equivalent (Required)


• BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)


• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)


• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)


• BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)


• BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Additional Job Information

• Complexity of Work: This role requires critical thinking skills, high focus and attention to detail.


• Able to effectively communicate in English, both verbal and written.


• Decisive judgment, the ability to work in a stressful environment and take appropriate action, and the ability to build and foster positive relationships.


• Basic computer operation skills, and able to maintain medical records.


• Ability to pay strict attention to patient and surrounding environment for any other potential risk factors.


• Efficient in multitasking and managing the various job duties described.


• Knowledgeable and supportive of patient and Memorial Healthcare System (MHS) confidentiality along with related safety policies and procedures.


• Able to demonstrate flexibility and competency to provide patient care throughout the South Broward Hospital District to a variety of patient populations both virtually and in person.

Required Work Experience

• No prior work experience but basic computer knowledge required.


• Previous hospital/clinical/direct patient care experience preferred.


• Knowledge of medical terminology preferred.

Working Conditions and Physical Requirements

• Bending and Stooping = 20%


• Keyboard Entry = 60%


• Kneeling = 20%


• Reaching = 20%


• Repetitive Movement Foot/Leg = 20%


• Repetitive Movement Hand/Arm = 60%


• Walking = 20%


• Audible Speech = 80%


• Hearing Acuity = 80%


• Distinguish Color = 80%


• Seeing - Far = 80%


• Seeing - Near = 80%


• Computer Monitor = 80%


• Shift: Nights

Disclaimer

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Equal Opportunity Statement

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing.

If selected for a job, you must provide documentation regarding your status.

If you feel you have been unfairly denied Veteran's Preference by Memorial Healthcare System, please contact [e-mail].

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