Hybrid Insurance Verifier Associate

Apria Healthcare; Anaheim (CA); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Accendra Health is seeking a customer-focused representative to verify insurance coverage and manage medical documentation. You will communicate with customers, providers, and payers, ensuring accuracy in records and timely submissions.

Responsibilities include obtaining documentation for reimbursement, submitting authorizations across multiple platforms, and maintaining ERP system data to support high-quality service and KPI achievement.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of customer service experience required.
• Experience with reimbursement/billing is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Verify insurance coverage and benefits for customers.
• Submit authorizations or pre-certifications to payers.
• Handle documentation for medical records and reimbursement.
• Communicate with customers, payers, and healthcare professionals.
• Document activities accurately in ERP system and meet KPIs.

Skills

Excellent communication

MS Office

ERP systems

Analytical skills

Time management

Medical terminology

Instruction following

Triaging priorities

Education

High School Diploma or equivalent

Tools

MS Office

ERP system

Job description

Accendra Health is seeking a customer-focused representative to verify insurance coverage and manage medical documentation. You will communicate with customers, providers, and payers, ensuring accuracy in records and timely submissions.

Responsibilities include obtaining documentation for reimbursement, submitting authorizations across multiple platforms, and maintaining ERP system data to support high-quality service and KPI achievement.