Hybrid Infrastructure Engineer

R.H. Sheppard Co. Inc.; Hanover (York County); Hybrid; USD 100,000 - 150,000; Full time

Job summary

R.H. Sheppard Co. Inc. in the United States is seeking a Hybrid Infrastructure Engineer to design, deploy, and maintain a hybrid IT environment across on-premises and cloud.

You will work with Azure, VMware, Active Directory/Entra ID, and endpoint management to ensure security, scalability, and reliability.

The role emphasizes collaboration with IT leadership, vendors, and business units to deliver efficient, compliant infrastructure.

Qualifications

• Bachelor’s degree in Computer Science, Information Science, or MIS with 7+ years IT experience.
• Extensive cloud, virtualization, and infrastructure administration experience.
• Strong identity and endpoint management experience, including Active Directory and Microsoft Entra ID.
• Experience with Microsoft Azure, VMware, and on-premises enterprise environments.
• Experience with security practices, RBAC/MFA, and incident response.
• Ability to manage multiple priorities and communicate with stakeholders.

Responsibilities

• Manage and support Microsoft Azure infrastructure, including VMs, storage, networking, identity, security controls, backup, and governance.
• Administer VMware environments (vSphere/ESXi/Horizon, SAN, provisioning, migrations, DR).
• Maintain Windows systems, Microsoft 365, Active Directory, Entra ID, Intune, and access control security.
• Provide advanced technical support for cloud, virtualization, endpoint, and networking technologies.
• Drive infrastructure improvements through monitoring, automation, and vendor collaboration.
• Other duties as assigned.

Skills

Microsoft Azure

VMware vSphere

VMware Horizon VDI

Microsoft 365

Active Directory/Entra ID

Networking

Endpoint management

RBAC/MFA security

Education

Bachelor's degree in Computer Science/Information Science/MIS

Tools

Intune

Windows Server

Job description

Description Are you passionate about building and supporting modern infrastructure across both cloud and on-premises environments? We're looking for a Hybrid Infrastructure Engineer to join our team and play a critical role in designing, managing, and optimizing our enterprise technology ecosystem.

Description Are you passionate about building and supporting modern infrastructure across both cloud and on-premises environments? We're looking for a Hybrid Infrastructure Engineer to join our team and play a critical role in designing, managing, and optimizing our enterprise technology ecosystem. In this position, you'll work with cutting-edge technologies including Microsoft Azure, VMware vSphere, VMware Horizon VDI, Microsoft 365, Active Directory/Entra ID, networking, and endpoint management solutions. You\'ll help ensure our infrastructure remains secure, scalable, reliable, and aligned with business objectives.

If you\'re ready to leverage your cloud, virtualization, and infrastructure expertise to make a meaningful impact, we\'d love to hear from you!

Position Summary

The Hybrid Infrastructure Engineer is responsible for the design, deployment, administration, and maintenance of the organization’s hybrid IT infrastructure across on-premises and cloud environments.

This role builds upon core system administration responsibilities by integrating cloud services, virtualization platforms, and enterprise infrastructure systems to ensure high availability, scalability, performance, and security. The Hybrid Infrastructure Engineer collaborates with IT leadership, vendors, and business units to implement solutions that support operational efficiency, cybersecurity standards, and business continuity.

Essential Duties

• Manage and support Microsoft Azure infrastructure, including virtual machines, storage, networking, identity services, security controls (RBAC/MFA), backup/recovery, governance policies, and hybrid cloud connectivity.
• Administer VMware environments, including vSphere, ESXi, Horizon VDI, storage (SAN), VM provisioning, migrations, performance optimization, lifecycle management, and disaster recovery.
• Maintain enterprise infrastructure and identity services, including Windows systems, Microsoft 365, Active Directory, Microsoft Entra ID, endpoint management (Intune), and access control security.
• Provide advanced technical support and troubleshooting for cloud, virtualization, endpoint, and networking technologies, including DNS, DHCP, VLANs, routing, firewalls, VPNs, and complex escalation issues.
• Drive infrastructure improvement initiatives by monitoring performance and costs, implementing automation, supporting incident response, collaborating with vendors, documenting solutions, and engineering long-term reliability enhancements.
• Other duties as assigned.

Performance Competencies

• Role Fulfillment – Routine completion of all essential functions of the role.
• Technical Proficiency – Job-specific skill level, attention to detail, and overall quality of work produced.
• Safety – Dedication to our safety-first culture through incident prevention, adherence to protocols, initiative in reporting and resolving concerns, training participation, and contributions to a safe working environment.
• Dependability – Determination to show up, stay on task, and get things accomplished.
• Compliance – Consistent adherence to company policies and procedures.
• Interpersonal Skills – Ability to work and communicate well with others.
• Productivity – Volume of work completed and skill level related to time-management, efficiency, prioritization, and initiative.
• Integrity – Commitment to ethical decision-making, including admitting to mistakes, leading by example and a general tendency to do the right thing.

Working Environmental Conditions

• Predominantly operates in an office or home office environment. However, position may need to walk frequently through shift on concrete in production areas. May be exposed to moderate heat, light dust, fumes, cold temperatures, and noise. Adequate hearing, eye, and footwear protection is required in production areas.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Schedule

• Standard Office Hours Monday through Friday
• Occasional off-hours work for maintenance, upgrades, or incident response

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

About this Job Description: The information provided above is intended to demonstrate the general nature and level of work performed by any incumbent(s) placed in this position. It is not intended to be a complete account of every task an employee may be assigned to perform. Management retains the right to add or revise this job description at any time to accommodate evolving needs of the business.

Requirements

QUALIFICATIONS:

• Bachelor’s Degree in the field of Computer Science, Information Science, or Management Information Systems and/or a minimum of 7 years of experience in various Information Technology roles in consistently more responsible positions.
• Extensive front-end technical client hardware and software experience.
• Advanced expertise in cloud, virtualization, and infrastructure administration, including Microsoft Azure, VMware, and on-premises enterprise environments.
• Strong Microsoft identity and endpoint management experience, including Active Directory, Microsoft Entra ID, Microsoft 365 administration, access controls, shared resources, and device management platforms.
• Comprehensive technical troubleshooting skills across networking, systems, and end-user technologies, including DNS, DHCP, VPNs, VLANs, Wi-Fi, desktops, mobile devices, printers, scanners, and related hardware.
• Proven ability to drive operational excellence and security, including root cause analysis, cybersecurity best practices, project coordination, vendor management, documentation, change testing, and independent resolution of complex technical issues.
• Strong analytical and problem-solving capabilities with the ability to troubleshoot complex issues, identify root causes, and implement effective solutions.
• Effective at managing multiple priorities by balancing infrastructure projects, support requests, business impact, and operational risks while making sound decisions and escalating when appropriate.
• Self-motivated and adaptable professional, who can work independently, quickly learn new technologies, and apply new knowledge to support and administration responsibilities.
• Collaborative team player with strong stakeholder management skills, able to work effectively with IT teams, vendors, leadership, and business users to achieve successful outcomes.
• Excellent customer service and communication skills, including clear technical documentation, effective verbal and written communication, and the ability to explain complex issues, risks, and resolutions to both technical and non-technical audiences.

Physical Demands

• Close visual acuity and repetitive movements of the wrists, hands, and/or fingers to operate standard office equipment required. Will need to walk short distances and may occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
• Physical ability to install and manage IT equipment and access infrastructure locations