Hybrid Global Order Fulfillment Specialist

Blackwell HR; Wilmington (DE); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) retirement plan

Accrued paid time off

Summer Fridays

Lunch & Learn sessions

Community involvement opportunities

Team-building events

Job summary

BPG International in Wilmington, DE is seeking a Customer Fulfillment Specialist to manage the sales order process and ensure customer satisfaction. Ideal candidates will have over 5 years of relevant experience and be proficient in MRP/ERP systems and EDI processes.

The position offers a hybrid work schedule, comprehensive benefits including medical and a 401(k) plan, and a collaborative work environment focused on development.

Qualifications

• 5+ years of proven work experience.
• 3+ years in customer service or sales order processing.
• Experience with EDI systems.

Responsibilities

• Own the sales order process end-to-end.
• Review pricing and quotations for orders.
• Serve as the primary contact for customer inquiries.

Skills

Customer service experience

Sales order processing

Proficiency with MRP/ERP platforms

Microsoft Office suite (Outlook, Excel, Word)

Job description

BPG International in Wilmington, DE is seeking a Customer Fulfillment Specialist to manage the sales order process and ensure customer satisfaction. Ideal candidates will have over 5 years of relevant experience and be proficient in MRP/ERP systems and EDI processes.

The position offers a hybrid work schedule, comprehensive benefits including medical and a 401(k) plan, and a collaborative work environment focused on development.