Hybrid Data Scientist – SaaS Analytics & Strategy

Retool Inc.; San Francisco (CA); Hybrid; USD 183,000 - 250,000; Full time

Job summary

Retool is seeking a Data Scientist to join our Data Science & Analytics team to help Retool make better, faster decisions at scale. This generalist role focuses on understanding why things are happening, what signals matter, and what Retool should do next, partnering across teams to shape strategy.

You’ll analyze behavior, build models, surface insights tied to core metrics, and translate complex data into clear narratives for product, GTM, and leadership.

Qualifications

• 5+ years of experience working in data science and/or product analytics.
• Experience working in startup or high-growth environments, especially B2B SaaS
• Strong SQL proficiency with an eye for writing performant queries
• Comfort operating in ambiguity and proactively identifying and defining business problems
• Experience helping teams shift from intuition‑driven to data‑informed decision‑making
• Exposure to experimentation, forecasting, or predictive modeling
• Experience designing data models and building pipelines to unblock yourself
• Strong ability to synthesize complex information (data, context, and constraints) into clear, concise narratives for business stakeholders
• Comfort moving quickly by default to produce actionable insights—and slowing down when the cost of a wrong decision is high
• Ease context-switching across problem areas and teams, from high-level strategy to low-level details as needed

Responsibilities

• Analyze customer behavior, product usage, and business performance to surface insights tied to core metrics like ARR, retention, and sales efficiency
• Frame ambiguous business questions into clear analytical approaches and recommendations
• Build models, frameworks, and narratives that influence strategy, prioritization, and tradeoffs
• Identify customer friction and risk early—and help teams act before issues escalated
• Enable teams to self‑serve on foundational analytics so you can stay focused on higher‑impact work

Skills

5+ years data science / product аналит

SQL proficiency

Startup/B2B SaaS experience

Ambiguity-driven problem solving

Data storytelling for stakeholders

Experimentation / forecasting

Data modeling and pipelines

Synthesis of complex information

Actionable insights at pace

Cross-functional collaboration

Job description

Retool is seeking a Data Scientist to join our Data Science & Analytics team to help Retool make better, faster decisions at scale. This generalist role focuses on understanding why things are happening, what signals matter, and what Retool should do next, partnering across teams to shape strategy.

You’ll analyze behavior, build models, surface insights tied to core metrics, and translate complex data into clear narratives for product, GTM, and leadership.