Hybrid Customer Service Specialist, Unclaimed Property
State of Washington
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Job summary
The Department of Revenue in Tumwater, WA is seeking a Customer Service Specialist 2 to support the Unclaimed Property program. This role advises businesses on reporting procedures and helps claimants and holders with refunds, via phone, mail, email, and in person, supporting a respectful, customer‑centered service culture.
The CSS2 works across UCP duties, uses agency tools, and collaborates with internal and external partners.
Job description
The Department of Revenue in Tumwater, WA is seeking a Customer Service Specialist 2 to support the Unclaimed Property program. This role advises businesses on reporting procedures and helps claimants and holders with refunds, via phone, mail, email, and in person, supporting a respectful, customer‑centered service culture.
The CSS2 works across UCP duties, uses agency tools, and collaborates with internal and external partners.
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