Hybrid Community Services Coordinator & Advocate

ADP, Inc.; Unincorporated Chatsworth (CA); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Pre-Tax Flexible Spending Account

Life Insurance

Job summary

NLACRC is seeking a Consumer Services Coordinator in the San Fernando Valley, CA to provide information, advocacy, and service arrangement for consumers and families. The role requires engaging with interdisciplinary teams, coordinating services, and documentation in line with NLACRC policies.

The ideal candidate holds a Bachelor’s in a human services field, with 2+ years of related experience; a Master’s degree can substitute.

Qualifications

• Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
• Master’s degree in a related subject may be substituted for experience.

Responsibilities

• Provide information, advocacy, and service arrangement for consumers and families.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assist co-workers with special projects and unique situations; provide case-coverage as needed; and provide emergency on-call services when required.

Skills

Family systems

Person-centered planning

Empowering individuals

Organizational skills

Verbal and written communication

Independent work

Interdisciplinary teamwork

Spanish bilingual (may be required)

Education

Bachelor’s degree in psychology, social work, sociology, or related human services field

Master’s degree may substitute for experience

Tools

MS Word

MS Outlook

Job description

NLACRC is seeking a Consumer Services Coordinator in the San Fernando Valley, CA to provide information, advocacy, and service arrangement for consumers and families. The role requires engaging with interdisciplinary teams, coordinating services, and documentation in line with NLACRC policies.

The ideal candidate holds a Bachelor’s in a human services field, with 2+ years of related experience; a Master’s degree can substitute.