Hybrid Community Association Manager - Lead & Elevate

Associa; Knoxville (TN); Hybrid; USD 50,000 - 78,000; Full time

Benefits offered by this job

Hybrid schedule

Medical/dental/vision

401k

Education certifications

CAI membership

Mileage reimbursement

Equipment provided

Recognition programs

Job summary

Associa is seeking a Community Association Manager to lead client communities by coordinating with HOA boards, homeowners, vendors, and fellow team members to help communities thrive.

In this role you will travel to client sites for board meetings, inspections, and events, prepare annual disclosures and financials, and review monthly reports to guide capital improvements and operations. A flexible hybrid schedule supports balance and ongoing education opportunities.

Qualifications

• Experience in community management, customer service, hospitality, or related industry.
• Strong written communication, including grammar, structure, and spelling.
• Proven ability to deliver excellent customer service and resolve conflicts.
• Ability to work independently and collaboratively in a team.
• Excellent organizational skills and time prioritization.

Responsibilities

• Serve as the primary liaison between HOA boards, homeowners, and vendors.
• Travel to client sites for board meetings, inspections, and events as needed.
• Prepare and distribute annual disclosure packages and financial statements.
• Review and summarize monthly financials for the Board of Directors.
• Advise on capital improvements, maintenance planning, and operations.

Skills

Customer service

Communication

Organization

Team collaboration

Independent work

Time management

Professional communication

Education

CMCA certification

CAI M-100 course

Tools

Microsoft Office Suite

Job description

Associa is seeking a Community Association Manager to lead client communities by coordinating with HOA boards, homeowners, vendors, and fellow team members to help communities thrive.

In this role you will travel to client sites for board meetings, inspections, and events, prepare annual disclosures and financials, and review monthly reports to guide capital improvements and operations. A flexible hybrid schedule supports balance and ongoing education opportunities.