Hybrid Commercial Auto Account Manager - Underwriting

The Hartford; Frisco (TX); Hybrid; USD 59,000 - 89,000; Full time

Job summary

The Hartford is seeking an Account Manager to join Global Specialty Operations. You will manage service experience and book of business, act as a key contact for underwriters and brokers, and handle tiered responsibilities across renewal/prequalification processes.

This role emphasizes strong communication, independent work, and the ability to prioritize a high-volume workload. Responsibilities include advising on submissions, preparing endorsements, analyzing rating and MVR data, and ensuring

Qualifications

• Prior Commercial Market Insurance industry experience as an Account Manager or Underwriting Assistant.
• Functional knowledge of Commercial Lines rating experience.
• Knowledge of coverages: Commercial Auto, Commercial Property, Commercial Excess Liability, Commercial General Liability.
• Excess & Surplus experience a plus.
• Strong Customer Service orientation and Relationship Building skills.
• Effective Communication Skills / Written and Verbal.
• Proficiency in Microsoft Word, Excel, and Power Point; ImageRight knowledge helpful.
• Ability to support central time zone business hours up to 5:30 CST may be needed.

Responsibilities

• New and Renewal Analysis/loss analysis and prep for quotes.
• Prepare and issue Binders, Policies, Endorsements and follow up for missing subjectivities.
• Rating analysis for new/renewal prep and underwriting thought process.
• MVR analysis, State and federal filings compliance.
• Review/endorsement requests and process endorsements.
• Policy analysis and UW review for Terms, exposures, and data.
• Serve as a broker/UW contact and provide optimal service.
• Maintain account files and underwriting documentation.
• Participate in projects as needed.

Skills

Commercial insurance knowledge

Customer service

Communication skills

Independence

Time management

Education

College degree preferred

Tools

Word

Excel

PowerPoint

ImageRight

Job description

The Hartford is seeking an Account Manager to join Global Specialty Operations. You will manage service experience and book of business, act as a key contact for underwriters and brokers, and handle tiered responsibilities across renewal/prequalification processes.

This role emphasizes strong communication, independent work, and the ability to prioritize a high-volume workload. Responsibilities include advising on submissions, preparing endorsements, analyzing rating and MVR data, and ensuring