Hybrid CMO: Growth, Empathy & Operational Impact

Egreenservices; Florence (KY); Hybrid; USD 241,000 - 465,000; Full time

Job summary

Oliver Wyman in Florence, KY is hiring a hybrid CMO who values ownership over busywork and combines Active Listening with persuasive leadership to drive measurable outcomes. This role emphasizes customer-focused problem solving, backlog discipline, and cross-functional collaboration across a Florence-based operation.

The ideal candidate brings a detail-oriented, empathetic mindset and comfort with a hybrid cadence. You will help the team move faster while maintaining quality and accountability.

Qualifications

• Translate Active Listening complexity for a non-technical audience.
• Detail-oriented approach with a commitment to accuracy.
• Comfort with the hybrid cadence of a Florence-based operation.

Responsibilities

• Keep Oliver Wyman's hybrid commitments visible and on track.
• Show up for the unglamorous general maintenance nobody volunteers for.
• Keep the Oliver Wyman backlog ruthlessly honest about what's truly next.
• Resolve customer concerns with patience and a focus on outcomes.
• Leave every general system a little better than you found it.
• Turn a vague hybrid mandate into work Oliver Wyman can measure.

Skills

Active Listening

Communication

Collaboration

Empathy

Stress Management

Job description

Oliver Wyman in Florence, KY is hiring a hybrid CMO who values ownership over busywork and combines Active Listening with persuasive leadership to drive measurable outcomes. This role emphasizes customer-focused problem solving, backlog discipline, and cross-functional collaboration across a Florence-based operation.

The ideal candidate brings a detail-oriented, empathetic mindset and comfort with a hybrid cadence. You will help the team move faster while maintaining quality and accountability.