Hybrid Clinical Educator - North Territory

Ashfield Healthcare, LLC; Yardley (WA); Remote; USD 109,000 - 202,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent benefits including medical,

401(k) with company match

Paid time off and holidays

Remote work setup support

Career development programs

Job summary

Inizio Engage is seeking a remote Clinical Educator to educate patients, caregivers, and care teams about disease states and approved indications. You will lead education programs both in person and via webinars, partnering with cross-functional teams to support patient access and engagement.

Ideal candidates hold a US RN license, a bachelor’s degree, and 5+ years of related experience, with preference for rare disease and Biopharma exposure. Travel up to 50% is required.

Qualifications

• Current US RN license required.
• Minimum bachelor’s degree from an accredited university is required.
• 5+ years of related experience, including supporting patients within Rare Disease.
• 2+ years field-based experience in Biopharmaceutical industry preferred.
• Proven track record of delivering results and meeting objectives.
• Knowledge of insurance and payor landscape and US reimbursement process.
• Ability to travel up to 50% as necessary based on program needs.

Responsibilities

• Deliver disease state and product education regarding client brands and approved indications to patients and caregivers.
• Educate account nurses and office staff on the Clinical Educator role and service model.
• Serve as a liaison to access teams and partners to address patient needs.
• Collaborate with cross-functional teams in an integrated approach.
• Deliver approved education programs (in person and webinar) to patients and families.
• Refine patient engagement strategy and educational materials to improve awareness and services.
• Respond to customer inquiries with education and support; triage to resources.
• Complete required training and ensure compliance with policies.
• Share advocacy insights with Corporate Affairs teams; contribute to program launches.

Skills

RN License

5+ years experience

Biopharmaceutical field experience

Strong communication skills

Travel up to 50%

Education

Bachelor's degree

Job description

Why You’ll Love Working Here

We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:

• Competitive pay that recognizes your experience, expertise, and impact
• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
• Company-paid holidays so you can rest, recharge, and focus on what matters most
• Recognition programs, contests, and awards that celebrate your contributions
• Continuous growth opportunities through learning, leadership development, and career advancement support
• A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience: Best Place to Work in BioPharma - 2022, 2023, 2025 Certified Great Place to Work® - 2021, 2023, 2025, 2026

Learn more: https://www.greatplacetowork.com/certified-company/7003732

What will you be doing?

• Deliver disease state and product education regarding client brands and their approved indication(s) using approved training/education materials to support and empower patients/caregivers as they navigate the treatment journey
• Educate account nurses and office staff, when requested, on the role and service model of the Clinical Educator to support patients (coordinated with other field-based representatives)
• Serve as a liaison to access teams and partners to address patient specific needs
• Contributes to and engages with cross-functional team in a highly integrated way
• Demonstrates commitment to the regional team by sharing perspectives, territory insight, and recommends strategies to integrate perspectives across patient education solutions
• Responsible for delivery of approved education programs (in person and webinar) to patients, families, and caregivers
• Participate in ongoing refinement of patient engagement strategy and educational materials to increase awareness and optimize service offerings
• Respond to customer inquiries, provide appropriate education and support and triages to available resources
• Complete all requisite training and ensure full compliance with all applicable corporate and industry policies
• In collaboration with the Corporate Affairs teams, share advocacy insights from regional and local levels
• Identify, develop, and execute a multidisciplinary team approach for the company/disease to help execute a successful launch

What do you need for this position?

• Current US RN License
• A minimum of a bachelor’s degree from an accredited University or College is required
• 5 years of related experience, including supporting patients within Rare Disease
• 2+ years field-based experience in biopharmaceutical industry preferred
• Proven track record of delivering results that meet or exceed targeted objectives
• Knowledge of insurance and payor landscape and US reimbursement process
• Prior product launch experience preferred
• Ability to work quickly and flexibly with resource constraints, exhibiting a results-driven mindset
• Ability to work both independently and collaboratively with a diverse team
• Ability to travel up to 50% as necessary based on program needs evening and weekend availability will be required and may fluctuate
• Ability to manage ambiguity, navigate complexity, and be creative and solutions-oriented
• Excellent written and verbal skills
• A passion for patient care and exceptional attention to detail of policies and procedures to always ensure zero-exception compliant operations
• Must have stable, reliable, high speed home internet
• Must have a designated separate home office space that is quiet and away from distractions

The base pay range for this position is $109K - $202K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.com/

Equal Opportunity & Inclusion

Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law. Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.

Candidate Use of Artificial Intelligence in Interviews

As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.

Inizio Engage is a strategic, commercial and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. That’s why at Inizio Engage we’ve brought together a group of more than 7,000 experts, working in more than 20 countries. A passionate, diverse team with global reach and local knowledge. Together, we partner with our clients to challenge conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe.