Hybrid Client Service Associate – Wealth Management

Wealth Enhancement

Los Angeles (CA)

Hybrid

USD 75,000 - 85,000

Full time

2 days ago
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Benefits offered by this job

Medical, dental and vision coverage
401k with match and profit sharing
PTO and holidays

Job summary

Wealth Enhancement in Los Angeles is hiring a Sr Client Service Associate to serve as a trusted partner to clients and advisors, delivering expert support across client service and operations. The role is hybrid and pays a base salary range of $75,000 to $85,000, exclusive of bonuses and benefits.

You will coordinate onboarding, manage accounts and transfers, maintain the Salesforce CRM, and collaborate with advisors and vendors to ensure a high-quality client experience.

Qualifications

  • Bachelor's degree (or equivalent) in business, finance, or related field.
  • Minimum of 3 years in financial services.
  • Excellent oral and written communication skills.
  • Ability to meet deadlines, handle pressure, and prioritize tasks.
  • Experience training new employees as needed.
  • Experience with Salesforce strongly preferred; Workday preferred.
  • Proficiency with Microsoft Office Suite and Salesforce.

Responsibilities

  • Schedule meetings with clients and vendors; coordinate onboarding and paperwork.
  • Manage client communications and perform transactions, deposits, withdrawals, and RMDs.
  • Maintain Salesforce CRM; collaborate with tax/legal teams when needed.
  • Support advisor team operations and participate in special projects.
  • Use AI and digital tools to improve service quality while ensuring accuracy.

Skills

Communication skills
Client service excellence
Relationship building
Deadline-driven
Training new employees

Education

Bachelor's degree or equivalent in business, finance

Tools

Salesforce
Workday
Microsoft Office
Pershing / Fidelity Wealthscape / Schwab custodians

Job description

Wealth Enhancement in Los Angeles is hiring a Sr Client Service Associate to serve as a trusted partner to clients and advisors, delivering expert support across client service and operations. The role is hybrid and pays a base salary range of $75,000 to $85,000, exclusive of bonuses and benefits.

You will coordinate onboarding, manage accounts and transfers, maintain the Salesforce CRM, and collaborate with advisors and vendors to ensure a high-quality client experience.

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